The benefits of using an incident management tool

The benefits of using an incident management tool

In this clip of The Debrief, Jack dives into the several benefits of adopting and incident management tool to respond to data issues.

Listen to the full episode here: https://open.spotify.com/episode/0cdTKBYmJ5cJZL6niPQgsi

Full episode description below:

If you're on a data team, have you ever considered using an incident management tool to respond to pipeline issues? If the answer is no, then you might want to check out this episode.

Here, we chat with Jack, Data Analyst at incident.io, to better understand why data teams can—and should—look to incident management tools like incident.io to manage issues. We chat about:

  • Why there's a big push for data teams to adopt the practices of engineering teams—from tools to processes
  • Why incident management tools aren't just for engineers
  • How an incident management tool like incident.io can transform the way you respond to things like pipeline issues...and much more

Read Jack's blog post about incident management for data teams here: https://incident.io/blog/incident-management-for-data-teams