How to Easily Configure Your ITSM Dashboards
Explore InvGate Service Desk's ITSM dashboards with our 30-day free trial: https://hubs.ly/Q02M7Vj70
A service desk dashboard is your de facto control center for everything related to Service Management.
It should be clear, detailed, versatile, and offer a single-glance way to get the necessary information. Otherwise, you risk mismanaging your IT assets and operations because you missed valuable data points.
You need your ITSM dashboard to:
- Present information clearly and concisely.
- Collect and present data in real-time.
- Allow you to monitor and analyze information to be proactive and predictive rather than reactive.
- Let you assess situations as they happen.
See how you can fully customize your ITSM dashboard on InvGate Service Desk and start measuring your service desk KPIs quickly!
Key moments:
00:00:00 Introduction
00:01:14 Sharing dashboards
00:01:53 Basic elements
00:02:45 Filters
00:03:15 Customizing dashboards
00:05:08 Manage your data
00:07.36 Pre-built options
00:08:18 Conclusion
You can find more information on InvGate Service Desk here: https://hubs.ly/Q02M7VXM0
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