IoT margins are already tight—why make it worse? Many companies are throwing away money on preventable costs like unnecessary RMAs, bloated customer support, and costly technician visits. But there’s a better way: Observability and OTA updates can help reduce churn, cut support costs, and eliminate waste.

We just watched a customer slash support tickets by 30% and RMAs by 50% using Memfault’s observability data. These are real numbers, real savings, and real impact.

If you’re not using remote diagnostics and proactive fixes, you’re leaving money on the table.

Are OTA and observability part of your IoT strategy?

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