Episode 5, Mooving to… Practical Postmortems covers how to leverage postmortems to effectively learn from failure. Postmortems are a commonplace reference and are now considered a best practice in most modern engineering teams. However, there’s still a lot of confusion on what postmortems should be – and more importantly, what they should NOT be. Thom Duran, Senior Manager of Productivity from Panther walks us through all that and more in the latest Mooving To.. episode!

The world is increasingly digital. The U.S. Census Bureau estimates e-commerce grew 14.2% from 2020 to 2021, for a total of $870.8 billion in sales. And just look at the trends in remote work. According to a FlexJob and Global Workplace Analytics report, remote work has grown 44% over the last five years and an astonishing 159% over the last 12. Indeed, much of America relies on a slew of digital apps and services to get business done every day. So what does this mean for businesses?

There are a common set of key performance indicators for incident management, such as MTTR and MTTA. What do these metrics mean, and why are they important?