Operations | Monitoring | ITSM | DevOps | Cloud

Selector returned to Networking Field Day this year to present our latest developments in network AIOps. Cofounder and CTO Nitin Kumar, along with VP Solutions Engineering Debashis Mohanty and Principal Solution Architect John Heintz, explored how Selector’s GenAI-driven conversational interface promises to not only address today’s network operations challenges, but transform the industry. Read on to catch the highlights of the live-streamed presentation which occurred on July 11, 2024.

Financial services companies enable a steady stream of intricate transactions—all of which are underpinned by an increasingly complex array of systems, services, and applications. Many forward-looking financial institutions have evolved to include multiple clouds, hyper-converged infrastructures, virtual machines, and containers to house massive quantities of transactional data and processes.

Financial services firms face a multitude of complex IT challenges. Banking is a 24×7 affair, and firms must ensure their infrastructure is “always on” — consistently running at the highest efficiency and reliability. Banking customers also expect frictionless experiences across mobile and digital banking services. Slow application response times and service outages are simply not an option. Commercial banking is also competitive.

ServiceOps is a technology-enabled approach that unifies IT operations and IT service management (ITSM) teams to improve incident management. In a recent survey of more than 400 global IT leaders by Enterprise Management Associates (EMA), 96% of respondents reported positive results from implementing the approach. Adoption rates are high: 75% have either an active effort or a formal initiative to streamline collaboration between ITSM and ITOps teams.

ScienceLogic, a leader in automated IT infrastructure monitoring and AIOps, has won the “Best AIOps Platform” award in the seventh annual AI Breakthrough Awards! Run by Tech Breakthrough, a leading market intelligence and recognition platform for today’s most competitive global technology markets, the awards highlight some of the world’s most innovative artificial intelligence (AI) companies, technologies, and products.

Achieving ZeroSec observability has long been the ultimate goal, yet it remains elusive despite countless hours and sleepless nights dedicated to the cause. A recent discussion with a client underscored the persistent challenges that many organizations continue to struggle with in this pursuit. They had all the right tools in place yet faced significant issues that prevented them from achieving a smooth run of the applications.

The complexity of modern IT environments and the volume of data they produce have increased by orders of magnitude. According to predictions from UBS, the data universe will grow by more than a factor of 10 — reaching 660 zettabytes — from 2020 to 2030. This explosive growth exceeds the abilities of legacy event-management tools and human operators. AIOps augments human activities within IT operations using AI, data, and machine learning.

IT operations teams in the financial services industry face serious challenges. Customers expect a seamless experience across a complex landscape including online platforms, mobile devices, and ATMs. Competition is fierce. Technology evolution continually disrupts the marketplace. These factors create obstacles for the teams tasked with ensuring near-perfect service availability while continuing to innovate.