Automate Actions During Incidents Using Opsgenie
Opsgenie Actions enable teams to integrate with 3rd party automation platforms and trigger automated tasks when an action is taken in Opsgenie.
As IT and DevOps teams rely more heavily on third-party services, the likelihood of an external incident affecting your customers increases. The 2017 Amazon S3 outage comes to mind as a particularly large downtime event that took thousands of websites down with it. When things go wrong with either an internal or external service, the right people need to be alerted to properly respond to the issue and communicate with customers.