Operations | Monitoring | ITSM | DevOps | Cloud

July 2024

25 Best Incident Management Software and Communication Platforms 2024

In 2024, only 45% of companies have an incident response plan in place. If your organization is among the 55% without one, it’s crucial to change that. Service outages are inevitable. Cyberattacks and information security threats are more prevalent than ever. So having the right incident management software can be a game-changer for your organization, helping you respond swiftly and effectively when issues arise. The challenge, however, lies in selecting the right incident management solution.

Issue reports and early warning signals: Now in Beta

We are excited to announce a new enhancement to our platform that will further empower you to stay ahead of potential issues. You can now report an issue for services directly from your StatusGator admin dashboard. Help out other teams who might be experiencing downtime by reporting unpublished issues. These crowdsourced issue reports are one of the datapoints that power our new Early Warning Signal alerts.

June product updates

You can now access our extensive service directory directly from your StatusGator account, putting status information for over 3,900 services at your fingertips. We know that it’s sometimes hard to think of all the things you depend on or even to know what to search for. That’s why we’ve implemented this convenient browsable interface where you can filter by use case or category.