Operations | Monitoring | ITSM | DevOps | Cloud

Logistics does not only involve getting company resources from point A to point B. When a company has a logistics arm, they also need to develop the practice of field service management. This applies to any kind of customer-facing logistics, whether they are service vehicles for on-site support or company cars for client visits. Unfortunately, some organizations are immature when it comes to their field service management, employing only the most bare-bones approach to the discipline.

Code reviews are a massively beneficial way to improve code quality, identify vulnerabilities, and establish coding best practices. According to Microsoft researchers, peer code reviews improve code quality by 15–35%. In addition, according to the Journal of Systems and Software, peer code reviews increase accountability by 30–40%.

As I’ve discussed in my previous blogs in this series, smart networks are becoming increasingly important in an ever-increasing range of industries. These smart networks can deliver significant benefits, but there are some risks, challenges and issues associated with moving to “smart”. In my final blog in the series I will discuss what is required from a modernized communications network to counter some of these risk, challenges and issues.