Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on DevOps, CI/CD, Automation and related technologies.

Reliability is not an engineering metric

If you're an engineer reading this, you might be wondering what I mean by the title. You might be a Site Reliability Engineer whose primary responsibility is to maintain the reliability of your company’s product/solution. You might be a software builder, a programmer responsible for building new capabilities and shipping them to production. All of these are important for any business to remain competitive.

How organizations handled incidents before and after deploying AIOps - Part 2

In this highly dynamic environment, organizations are looking for ways to innovate and manage resources efficiently. In the first part of the two-part blog series, we saw how organizations handled incidents without an AIOps solution and how long it took to resolve that incident — a scenario representing different steps to resolve an incident. In the second part of the two-part blog series, we look at how organizations were able to handle incidents after deploying AIOps.

Improve data accuracy and reliability with the Puppet CMDB Sync for ServiceNow

It can be challenging to manage enterprise infrastructure across hybrid cloud and on-premises environments with accurate and timely tracking asset details — especially if you don't know what you have. The more systems deployed, the more visibility is necessary for your IT operations teams to meet critical business Service Level Agreements successfully.

Announcing Puppet Compliance Enforcement Modules

Hi, it’s me... Back again with something exciting: Puppet’s new Compliance Enforcement Modules, or CEMs. We’ve been working on some pretty cool stuff since we launched Puppet Comply last year. Lots of great feedback has come in, and we’re thankful for every opportunity we get to show our customers how we can help. This feedback comes in many forms, but one of the things we’ve heard time and time again is that achieving compliance is still hard.