Operations | Monitoring | ITSM | DevOps | Cloud

With hybrid work environments on the rise, enterprise networks are dealing with multiple remote connections, increasing the risk of breaches and other attacks. One way to mitigate these risks is by implementing Zero Trust Architecture (ZTA) into the enterprise network. Unfortunately however this does not address the full set of threats to the enterprise, as many of the zero-trust service providers and on-premises network solutions do not address the voice network.

For many years, system uptime was the primary measure of reliability, especially when the most popular method of running software was on bare metal, on-premises servers. If a server was shutdown, rebooted, or otherwise became unavailable, downtime was expected until a system administrator could manually restart it.