Operations | Monitoring | ITSM | DevOps | Cloud

Data centers today are dynamic ecosystems with heterogeneous infrastructures. They encompass a wide array of equipment including servers, storage systems, networking devices, power distribution units, and environmental controls. These assets often originate from multiple vendors and support various communication protocols. Traditional manual asset management methods are ill-equipped to handle this complexity, leading to inefficiencies, inaccuracies, and increased operational costs.

As the demand for digital services grows exponentially, so does the need for colocation data center space. However, colocation providers are unable to keep up with this rapidly growing need resulting in limited space available for rent and skyrocketing prices. According to CBRE, colocation rates have jumped from 14.5% in 2022 to 18.6% in 2023 to a record $163.44 per kW/month due to the restricted supply of colo space.

Let us begin with an example that underlines the importance of patch management. Software vulnerabilities are real, irrespective of the business entity. One of the leading healthcare organizations providing data for more than 10 million people had an adverse situation in 2023. Their focus group revealed that while there was a nod to patch management, the prioritization was not taken seriously due to a lack of resources and perceived minimal risks.

Cortex is an Internal Developer Portal (IDP) that reduces friction in developing software that stays aligned to standards of excellence. While all IDPs offer some cataloging functionality, the ability of that catalog to match existing business logic can mean the difference between a true system of record, and yet-another--tool.