Operations | Monitoring | ITSM | DevOps | Cloud

When systems go down, every minute counts. You need more than just quick fixes. You need a solid system to spot problems early, take action fast, and learn from each incident to keep your users happy. That's what incident management is. In this guide, we'll walk through everything you need to know about incident management, from basic concepts to advanced strategies used by top DevOps teams.

Learn how to identify, map, and manage dependencies in dynamic systems to reduce downtime, speed up troubleshooting, and streamline development workflows. Cortex|

Sustainability has shifted from being a trendy, “nice-to-have" option for companies to a mandatory core business strategy for remaining relevant and competitive. Over 40% of the information and communication technology (ICT) sector's carbon emissions are tied directly to IT assets, according to the World Bank. So, these organizations are actively seeking ways to curb their environmental impact and to reduce energy costs without sacrificing operational efficiency.

In today’s fast-paced business environment, ensuring that critical issues are addressed promptly is essential for maintaining operational efficiency and customer satisfaction. On-call management software plays a pivotal role in organizing and scheduling teams to respond to emergencies or urgent situations at any time, but especially after business hours when offices and operations centers are not or sparsely staffed.

Logrus is a powerful, flexible Go logger that simplifies logging, offering various log levels, thread safety, and easy integration with external systems.

Learn how to identify and fix common Python errors like SyntaxError, TypeError, and NameError with this quick guide!

Explore the pros and cons of monolithic vs. microservices architectures to find the best fit for your project's needs and scalability.

InfluxDB is a purpose-built time series database designed to handle high-write throughput and large volumes of time-stamped data. From monitoring system metrics to tracking IoT device readings and analyzing financial trends, it excels in scenarios where time is a fundamental factor. With the release of InfluxDB v3, users now benefit from dual query language support: SQL and InfluxQL.

SaaS tools enable companies of all sizes to get to market quickly, enhance their service delivery, and improve efficiency. By leveraging “ready-to-go” and “proven” platforms, SaaS companies can also avoid building systems from scratch, which is time-consuming and costly. Yet, 61% of companies have over 100 SaaS applications, which can be overwhelming to manage. Orphaned subscriptions are also common. Most companies regularly use only about half of their SaaS stack.

Enterprise IT departments ended 2024 under more pressure than ever to ensure excellent Microsoft Teams and Microsoft 365 performance. With hybrid work booming, AI everywhere, and businesses increasingly concerned about rising costs, expectations are only likely to intensify in the year ahead.