Operations | Monitoring | ITSM | DevOps | Cloud

The Growing Importance of Load Optimization in High-Density Racks

As the demand for faster processing, greater storage, and more efficient computing continues to rise, so does the need for high-density servers. These powerful machines are designed to pack more computing power into smaller spaces, allowing data centers to maximize their capacity while minimizing their physical footprint. However, as server density increases, so does the weight of the equipment—often significantly.

From iOS to Web Apps: Comparing Setup and Development

I joined ilert as a student front-end software developer. Before, I was mainly writing iOS apps. Even though I already had some experience with web technologies, diving deep into front-end development was a huge step. Both developing iOS apps and web apps share the same kinds of tasks, such as developing the user interface (UI) and writing app logic. However, the actual development environments are completely different.

It's Time To Let Go of Your (Business) Traditions

Recently, on the Your Edge podcast, I spoke about how your organization’s culture directly affects your employees’ ability to support customers – how your values influence employee actions. Well, this spurred some conversations about whether it’s more important to invest in your organization’s culture for the sake of your customers or your employees.

OpenSearch vs Elasticsearch: Complete Platform Comparison [2024]

Choosing between OpenSearch and Elasticsearch in 2024 represents a critical decision for organizations seeking robust search and analytics solutions. Both platforms offer comprehensive capabilities, but their approaches differ significantly. This in-depth comparison will help you make an informed decision based on your specific needs.

Stop Firefighting: Get Ahead of the Next Microsoft 365 & Teams Outage with Vantage DX

Let’s face it: when Microsoft Teams goes down, it’s a nightmare for IT teams with everyone asking ‘is there a Microsoft Teams outage’? Today’s Microsoft outage was a stark reminder of this reality. Organizations relying on Microsoft 365 were hit hard, scrambling to manage the fallout. But what if you didn’t have to scramble?

11 Key Service Desk Metrics to Analyze (and Report On)

Using service desk software can help you significantly enhance your team’s workflow. However, to maximize the value derived from an IT service management (ITSM) solution, it’s important to know which service desk metrics and Key Performance Indicators (KPIs) to track. There are a handful of essential metrics you can analyze to boost accountability, increase productivity, and ultimately improve your organization’s bottom line through service delivery.

Securing the Cloud: The Power of Network Observability in Hybrid Environments

Cloud adoption is surging, with the market projected to reach over $350 billion in the next five years. Research by Enterprise Strategy Group shows that 86% of organizations use two or more public cloud services. Securing these cloud and hybrid environments will become increasingly important as more organizations migrate critical services and applications to the cloud.

15 Ways Technology is Changing Banking

Technology has revolutionized the banking industry, fundamentally altering how financial services are delivered and consumed. From the simplicity of opening an account to the complexity of managing mortgages, technology has introduced efficiencies, personalized experiences, and innovative products that cater to evolving consumer expectations. This article explores 15 key ways technology is changing banking, focusing on various sections like mortgages, savings, accounts, switching, customer service, and more.