Operations | Monitoring | ITSM | DevOps | Cloud

Based on our experience working with thousands of mobile developer teams, we developed a mobile monitoring maturity curve here at Sentry. We hypothesized that once teams achieved stability and were no longer firefighting and fixing crashes, they’d shift to streamlining workflows and eventually focus more on optimizing mobile app performance. In a recent workshop, we asked mobile devs where they fell on the curve. The results were surprising.

Imagine a scenario in which you take a call from a customer who tells you that a customer service agent promised them a full refund. This confuses you because the reasons do not meet the criteria for a refund. However, you have no evidence to prove the customer is telling the truth. Now, if only you could check what had been said on the call. Enter call monitoring. The global call center market alone is expected to reach $741.7 billion by 2030.

Late last year we announced ScienceLogic’s Hollywood release, aimed at accelerating AIOps adoption through its human-friendly platform. By integrating generative AI insights with observability and automation, we took a big step forward in simplifying the work of IT teams. A key component of this goal was upgrading SL1’s features, specifically our now fully integrated hybrid cloud monitoring for faster troubleshooting.

Upgrade to SCOM 2022: Choosing between in-place upgrade and side-by-side installation With mainstream support for SCOM 2019 ending on the 9th of April 2024, it is time to start planning for the upgrade to SCOM 2022. However, there are several factors to consider before making an upgrade. One of them is whether you should choose an in-place upgrade or a side-by-side installation. In this blog post, we aim to give you some important aspects to evaluate when making your decision.

With the growing complexity of IT systems, managing alerts and notifications without succumbing to the crippling effects of alert fatigue has never been more challenging. Alert Fatigue occurs when the volume of notifications makes it impossible to discern signal from noise, desensitizing the recipient to warnings, some of which end up representing critical issues.

In December 2023, Canonical joined the Sylva project of Linux Foundation Europe to provide fully open-source and upstream telco platform solutions to the project. Sylva aims to tackle the fragmentation in telco cloud technologies and the vendor lock-in caused by proprietary platform solutions, by defining a common validation software framework for telco core and edge clouds.

Search engines are one of those things in life we take for granted. Whenever we’re looking for something, we throw a word or phrase into a search engine and, like magic, it gives us a list of matching results. It might not feel as magical nowadays because it’s something we do every day. But anyone who remembers the days of Alta Vista should understand how well we have it now.

Hey there! I’m Devin Limo, a Senior Customer Solutions Architect here at Sysdig. February was a whirlwind, and we’ve got some awesome updates you don’t want to miss. From deep dives into critical vulnerabilities to game-changing product updates, we’ve got you covered. Hot off the press: Falco has graduated within the Cloud Native Computing Foundation (CNCF)!

In recent years, hybrid cloud environments have emerged as a popular, if not de facto, choice for many organizations seeking flexibility, scalability, and security in their IT infrastructure. Industry research firm Mordor Intelligence pegs hybrid cloud as a nearly $130bn market in 2024, growing at a better than 22% clip over the next five years.

A few days ago, I challenged myself: Could I create a CPU throttling monitor without using StackState's docs page? I'll go a bit deeper into CPU throttling later, but first: Why this mission? At StackState, we believe that every software developer should be able to observe the health and reliability of their own application — quickly and easily.