Operations | Monitoring | ITSM | DevOps | Cloud

Traditional development methodologies are being replaced by more efficient and collaborative approaches like DevOps. By integrating development (Dev) and operations (Ops) teams, DevOps streamlines the software delivery process, leading to faster time-to-market, improved product quality, and increased customer satisfaction.

Distributed tracing tools are essential in modern software development and operations for monitoring, troubleshooting, and optimizing complex distributed systems. The best tracing tools can help you eliminate performance bottlenecks and recover from incidents faster. Use this guide to pick the right one for you.

In 2023, a striking 63% of companies reported plans to ramp up their investment in IT risk management and compliance. This upward trend underscores not only the need for investment but also the critical necessity of keeping pace with regulatory standards. As technology advances, the complexity and enforcement of compliance regulations intensifies, especially for organizations that scale internationally. Understanding these diverse regulations is crucial to avoid severe legal and financial consequences.

In a DNS, a zone refers to a specific segment of the domain namespace, such as clouddns.manageengine.com or manageengine.com, where each segment can be a unique zone, including top-level domains, like.com. DNS servers translate domain names into IP addresses, assigning a specific IP to each zone as an authoritative response, representing network participants like services or hosts.

In the ever-evolving landscape of APIs, ensuring seamless interactions and managing changes becomes crucial. While innovation and adaptability are essential, maintaining backward compatibility is equally important to avoid disruption for existing users. This is where REST API versioning comes into play. Versioning allows you to introduce new features or changes to your API in a controlled manner, while simultaneously keeping older versions running smoothly.

SaaS is a competitive sector, so finding ways to win on gross margin is increasingly crucial. By finding sustainable strategies that either increase your revenue or minimize your cost of goods sold (COGS), your SaaS company can gain a competitive advantage. Every SaaS brand wants to be profitable, but the definition of profitability varies greatly.

Agile metrics are key performance indicators (KPIs) that help measure, evaluate, and optimize the efficiency of Agile software development practices, processes, and outputs. They provide visibility into how well Agile teams are delivering value, enabling data-driven decisions, and fostering continuous improvement. Agile metrics sit under the broader umbrella of software engineering metrics, which track code quality, system performance, release velocity, and more.

Streaming telemetry is the future of network monitoring. Kentik NMS is a modern network observability solution that supports streaming telemetry as a primary monitoring mechanism, but it also works for engineers running SNMP on legacy devices they just can’t get rid of. This hybrid approach is necessary for network engineers managing networks in the real world, and it makes it easy to migrate from SNMP to a modern monitoring strategy built on streaming telemetry.

There are countless challenges around incident investigations and reports. Aside from sensitive situations revolving around blame and corrections, tricky problems come up when having discussions with multiple stakeholders. The problems I’ll explore in this blog—from the SRE perspective—are about time pressures (when to ship the investigation) and the type of report people expect.

K-12 school districts may use 40+ different K-12 software and platforms – from communication tools like Zoom to learning management systems (LMS) such as Instructure or Clever. K-12 software is designed to alleviate a strain on typically small IT departments. Thus, some software was even built by ex-K12 system administrators, such as One To One Plus, to help schools deal with their unique challenges.