Operations | Monitoring | ITSM | DevOps | Cloud

How We Did It: Data Ingest and Compression Gains in InfluxDB 3.0

A few weeks ago, we published some benchmarking that showed performance gains in InfluxDB 3.0 that are orders of magnitude better than previous versions of InfluxDB – and by extension, other databases as well. There are two key factors that influence these gains: 1. Data ingest, and 2. Data compression. This begs the question, just how did we achieve such drastic improvements in our core database? This post sets out to explain how we accomplished these improvements for anyone interested.

Simplifying Microsoft Teams Troubleshooting for IT Teams

Microsoft Teams has become the go-to platform for seamless collaboration and communication. However, like any technology, performance issues can arise, and these issues affect user experience and productivity. For IT teams tasked with Microsoft Teams troubleshooting, having access to comprehensive data is key. In this blog, we explore the challenges faced by IT teams and how harnessing more data can make the process significantly easier.

Harmonizing Digital Channels and Business Operations to Deliver a Good Customer Experience

In celebration of Customer Experience Day 2023, this post is part of a series on customer experience and the ways that Splunk strifves to deliver superior customer experience at every level. Today, customers interact with brands through a variety of channels and platforms. In fact, 57% of customers prefer to engage with brands through digital channels first.

The Single Pane of Glass in Modern Observability

Recently I caught up with Jamie Allen on Episode 67 of the Slight Reliability podcast to discuss the idea of a single pane of glass (SPOG). Jamie had written an article titled The Single Pain of Glass which coincidentally was what I titled Slight Reliability Episode 10. I thought given our shared use of puns and this topic that it was worth a conversation! So, what is a single pane of glass? Is it an idea with practical application? How does it fit into the world of modern observability?

The Link Between Early Detection and Internet Resilience: A Lesson from Salesforce's Outage

Almost every study examining the hourly cost of outages invariably leads to a clear and undeniable conclusion: outages are expensive. According to a 2016 study, the average cost of downtime was estimated at approximately $9,000 per minute. In a more recent study, 61% of respondents stated that outages cost them at least $100,000, with 32% indicating costs of at least $500,000 and 21% reporting expenses of at least $1 million per hour of downtime.

Whose fault was it anyway? On blameless post-mortems

No one wants to be on the receiving end of the blame game—especially in the wake of a major incident. Sure, you know you were the one who made the final change that caused the incident. And hopefully, it was a small one that didn’t cause any SEV-1s. Still, the weight of knowing you caused something bad should be enough, right? Unfortunately, sometimes fingers get pointed, your name gets called, and suddenly, everyone knows that you’re the person who created more work for everyone.

10 Essential Office Security Upgrades for the Digital Age

In today's modern office environment, businesses are continually evolving their security measures, recognizing the importance of safeguarding sensitive data and assets. With the advent of technology, traditional security methods like locked file cabinets are being complemented and, in some cases, replaced by innovative solutions such as the smart lock for a file cabinet. Here, we will explore ten crucial office security upgrades that are essential in the digital age, each contributing to the protection of the company's data.
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EXperience Level Agreements (XLA), the Next Step with SLAs

The importance of the network to businesses has increased over the years (obviously). Nowadays, they are the main way that work gets done - they're the main way anything gets done. Consequently, how organizations measure their performance needs to change as well. Rather than just focus on network availability or simple uptime, they need to dig deeper and monitor User Experience. EXperience Level Agreements (XLA) as opposed to the traditional Service-Level Agreements help them reach that goal.

The Ultimate Guide to Successfully Selling a Business

Selling a business, regardless of size, is complex and often daunting. A decision not made lightly involves numerous financial, legal, and strategic considerations that require careful planning and meticulous execution. Whether an experienced business owner looking to exit or a first-time seller, you must understand the intricacies of selling a business to maximize its value and ensure a smooth transition. The following guide will provide the essential steps and tips to sell your business successfully.