Operations | Monitoring | ITSM | DevOps | Cloud

What Can Go Wrong for Logistics Companies Without Geofencing?

Logistics does not only involve getting company resources from point A to point B. When a company has a logistics arm, they also need to develop the practice of field service management. This applies to any kind of customer-facing logistics, whether they are service vehicles for on-site support or company cars for client visits. Unfortunately, some organizations are immature when it comes to their field service management, employing only the most bare-bones approach to the discipline.

How ITSM Helps Drive Exceptional Digital Employee Experience

Throughout the pandemic, we heard quite a bit about digital transformation initiatives. Companies are often looking for ways to leverage technology as a competitive advantage to accelerate business outcomes. However, if we’re looking for a true digital transformation, we need to take one step back and look at how the increasing use of technology affects our employees and the future of work.

IT Operations in 2023: Mapping IT to Business Goals

Welcome to 2023! As we transition from 2022 — which in many ways was exciting for undesirable reasons such as the lingering pandemic, conflict in Ukraine, and uncertain economic conditions — I am eager to look ahead to anticipate themes that will affect IT or, more specifically, IT Operations. As vendors, customers, and practitioners, we’ve worked in IT through many eras of disruption.

The Need for Speed: How to Troubleshoot Network Slowness and Boost Your Connection

In the world of business, time is money. So when your network is running slower than a sloth on a rainy day, it's not just frustrating - it can be costly. From sluggish downloads and uploads to frustratingly slow web browsing, network slowness can bring even the most productive team to a grinding halt. But fear not! With a little know-how, you can troubleshoot network slowness and speed things up like a pro.

InfluxData Achieves ISO 27001 Certification

SAN FRANCISCO – March 21, 2023 – InfluxData, creator of the leading time series platform InfluxDB, today announced it has received the ISO/IEC 27001:2013 certification, a globally recognized standard for Information Security Management Systems (ISMS). The certificate scope comprises the ISMS supporting the operations underlying the InfluxDB database cloud and enterprise offerings. It also includes ISO/IEC 27018:2019 compliance for the protection of personally identifiable information.

How to Conduct Efficient Code Reviews with GitLens

Code reviews are a massively beneficial way to improve code quality, identify vulnerabilities, and establish coding best practices. According to Microsoft researchers, peer code reviews improve code quality by 15–35%. In addition, according to the Journal of Systems and Software, peer code reviews increase accountability by 30–40%.

What Does It Mean To Build a Successful Networking Team?

What does it mean to build a successful networking team? Is it hiring a team of CCIEs? Is it making sure candidates know public cloud inside and out? Or maybe it’s making sure candidates have only the most sophisticated project experience on their resume. In this post, we’ll discuss what a successful networking team looks like and what characteristics we should look for in candidates. What does it mean to build a successful networking team?

Modernized Communications Needed For A Smooth Evolution To Smart!

As I’ve discussed in my previous blogs in this series, smart networks are becoming increasingly important in an ever-increasing range of industries. These smart networks can deliver significant benefits, but there are some risks, challenges and issues associated with moving to “smart”. In my final blog in the series I will discuss what is required from a modernized communications network to counter some of these risk, challenges and issues.

Iterate faster with Improved Cancelable Activities

Just the other day I was working on a side project. As we sometimes tend to do, I began on the production branch thinking to myself, “I’ll move this to the feature branch before I push”. Of course, as we tend to do, I forgot that I was working from the production branch and git push’ed—triggering a production deployment. I’d have loved to be able to abort that deployment at that moment.