Operations | Monitoring | ITSM | DevOps | Cloud

A deeper dive into the Rogers outage

Beginning at 8:44 UTC (4:44am EDT) on July 8, 2022, Canadian telecommunications giant Rogers Communications suffered a catastrophic outage taking down nearly all services for its 11 million customers in what is arguably the largest internet outage in Canadian history. Internet services began to return after 15 hours of downtime and were still being restored throughout the following day.

Edge computing vs cloud computing

By now, almost everyone is familiar with cloud computing in one form or another. Throughout the 2010s, the concept of cloud computing evolved within the software industry, then worked its way into everyday life as a universal household term. Somewhat less familiar is the concept of edge computing. The genesis of the “edge” dates to the first content delivery networks in the 1990s. Since then, the edge concept has primarily been the domain of network engineers.

A Guide on How to Monitor GraphQL APIs

GraphQL has replaced REST since its debut in 2015 and has gained popularity. It provides the flexibility frontend developers have longed for. The days of begging with backend developers for single-purpose endpoints are over. Now, a query can provide all the necessary data and request it at once, theoretically reducing latency by a significant amount. Everything was much easier with REST, especially monitoring.

Rack Diagrams: Why You're Doing Them Wrong

Rack diagrams, also known as rack elevations, are visual representations of the IT equipment in a server rack. They are used to track and manage what assets are in each rack and which U position they are in. Rack diagrams are very useful and commonly used for data center asset management and capacity planning. The information rack diagrams provide allow you to know what equipment you have, where you have space to deploy more, and can improve the troubleshooting process.

Five Ways to Identify Bottlenecks and Other Operations Management Issues in Manufacturing

For your manufacturing company's operations to run smoothly and ensure you can always meet customer demand, it's essential that you're able to identify any issues that cause bottlenecks and other operation management issues. Here are five ways of going about it.

Analyze VPC Flow Logs for AWS Transit Gateway in Datadog

AWS Transit Gateway is a service that makes it easy to connect multiple Amazon Virtual Private Clouds (VPCs), AWS accounts, AWS Regions, and on-premises networks together through a central hub. For AWS customers operating at global scale with many accounts and VPCs, AWS Transit Gateway greatly simplifies AWS networking architecture by eliminating the need to manage complex peering relationships and massive route tables.

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Tips: Business leaders on how to support future generations entering the workplace

World Youth Skills Day is celebrated on July 15th each year. It aims to raise awareness around the importance of equipping young people with skills for employment and entrepreneurship. With many countries experiencing a skills shortage, young people have a lot to bring to the table. Below, you can find insights from business leaders who are ready to welcome the next batch of young talent into the workforce.

Automate deployment of ASP.NET Core apps to Heroku

Known for its cross-platform compatibility and elegant structure, ASP.NET Core is an open-source framework created by Microsoft for building modern web applications. With it, development teams can build monolithic web applications and RESTful APIs of any size and complexity. Thanks to CircleCI’s improved infrastructure and support for Windows platforms and technology, setting up an automated deployment process for an ASP.NET Core application has become even easier.

A complete guide to Asset auditing & best practices

Asset management is an evolving process as enterprises face increasing compliance and regulatory requirements. Enterprises also continue to expand their asset inventory as part of their growth and work with multiple vendors and third parties. This diverse range of assets is best managed with a centralized asset management platform that covers asset monitoring, including accurate auditing.