Operations | Monitoring | ITSM | DevOps | Cloud

Tech Ops is a mess. Here's why we're committed to fixing it.

Building software is hard. Building cloud software is even harder because things move much faster — and require mission-critical reliability and availability. To effectively build software in the cloud, engineering teams need observability, CI/CD, reporting, and lots of tooling. At every organization I’ve worked at, we’ve needed a system of tools that lets us: But all the tools available to engineering teams never quite fit together with our specific processes.

Mattermost Playbooks How-to: Software Feature Development

For teams that follow a structured build and release cycle, having a reliable, shared workflow makes the difference between chaos and consistency. With every new feature in development the team needs to know what the specs are, how it fits in the roadmap, what the customer feedback was, where to find the repository, who is responsible for each step, and so much more.

What you're missing out if you don't try Ubuntu Core 22

Ubuntu Core, the Ubuntu flavour optimised for IoT and edge devices, has a new version available. With a 2-year release cadence, every new release is both an exciting and challenging milestone. Ubuntu Core is based on Ubuntu. It is open source, long-term supported (LTS), binary compatible and offers a unified developer experience. It allows developers and makers to build composable and software-defined appliances built from immutable snap container images.

Master IoT software updates with validation sets on Ubuntu Core 22

If you are packaging your IoT applications as snaps or containers, you are aware of the benefits of bundling an application with its dependencies. Publishing snaps across different operating system versions and even distributions is much easier than maintaining package dependencies. Automated IoT software updates make managing fleets of devices more efficient.

How to monitor Elasticsearch with OpenTelemetry

Some popular monitoring tools in the market can complicate and create blind spots in your Elasticsearch monitoring. That’s why we made monitoring Elasticsearch simple, straightforward and actionable. Read along as we dive into the steps to monitor Elasticsearch using observIQ’s distribution of the OpenTelemetry collector. To monitor Elasticsearch we will configure two OpenTelemetry receivers, the elasticsearch receiver and the JVM receiver.

Mattermost Playbooks How-to: Release Management

Releasing software to users has become a sophisticated and intricate process that requires high levels of consistency and coordination. A release has to be built, brought together, documented, tested and deployed, which requires coordination of at least four separate teams and a generous handful of pipelines and other tools. Without a well-documented process things can get messy very quickly, causing stress for everyone involved.

Mattermost Playbooks How-to: Incident Resolution

Whether you’re part of a team managing SaaS products or a high-security digital workspace, sometimes Things Go Wrong and must be addressed with extreme care, professionalism, and predictability. For outages, data breaches, vulnerabilities and more, you and your team are juggling a variety of tools, processes, and rigid incident management systems. When the on-call pager goes off at 3 am almost no one has the ability to remember every step needed to kick off all the response workflows.