Operations | Monitoring | ITSM | DevOps | Cloud

High-quality code is efficient and reliable, runs well without bugs, and meets user needs. It can cope with errors or unusual conditions. It is also easy to understand, maintain, and expand with new features. Additionally, its portability means that it can run on as many machines as reasonably possible. Development teams work with codebases that are constantly changing. They add, delete, and modify existing code to improve speed or implement new features.

Whiskey and Wisdom is a monthly executive-only forum where IT Operations leaders can network independently and discuss high-level AI operations and IT Ops strategies with their industry peers. In our most recent session, the discussion was around justifying AIOps—proving the value the technology brings to the table.

The StatusCake API allows users of the platform to come up with custom ways of interacting and making our tools work for their specific needs. In this blog post I’m going to look at a few recent projects on GitHub that use the StatusCake API to either save you time or do something interesting with your test data.

In April, we made Civo Academy publicly available for all. This was a pivotal step to put developers first so anyone with an interest can learn everything they need to know to create and maintain their Kubernetes environment. We also released a new report called "The Cost of Cloud", a white paper looking into the complexity of cloud costs for businesses and alternatives beyond the hyperscalers.

Aiven for PostgreSQL® Django is a fully-featured high-level Python web framework. Read on to see how to get it to store its data in an Aiven for PostgreSQL® database.

AWS OpenSearch is a project based on Elastic’s Elasticsearch and Kibana projects. Amazon created OpenSearch from the last open-source version of ElasticSearch (7.10) and is part of the AWS system. The key differences between the two are topics for another discussion, but the most significant point to note before running either distribution is the difference in licenses. ElasticSearch now runs under a dual-license model, and OpenSearch remains open-source.

BigPanda gives the Incident Commander award to IT Ops superstars—people who go above and beyond in this high-pressure, critical line of work. In 2021, Ben Narramore, Director of Operations/Service Management at PlayStation was a recipient for his ability to handle high-impact global incidents with exemplary professionalism and skill. Let’s find out what he’s been up to…

Predicting consumer demand and ensuring you have the resources to support that is key to the success of any organization. The same is true for IT, and this is where ITIL demand management comes in. Demand management is an ITIL process that interfaces with multiple processes and manages expectations on both customer and service provider ends. Let’s explore the demand management process, what it entails, and what good demand management looks like.