Operations | Monitoring | ITSM | DevOps | Cloud

We're very pleased to announce that incident.io is now SOC 2 compliant, having successfully completed our Type I audit. Put simply, this means an external auditor has looked at how the company is operating, and how our software is managed and operated, and confirmed that we meet a set of high security standards.

At Avantra, our customers trust us to keep their business operations based on SAP running smoothly. I have written in the past about the importance of SAP security, and how I believe that in the next few years, SAP risks becoming an attack vector for hackers. It should come as no surprise that security is an area in which Avantra has invested significantly since I became CEO.

In the latest episode of Network AF, your host Avi Freedman chats with Zac Smith. Zac is a 20-year networking veteran, the managing director of Equinix Metal, and a double bass player. Throughout Zac’s career, he’s focused on using software to build automated infrastructure platforms. That includes growing Voxel, the Linux-based hosting platform that sold to Internap in 2011, into one of the early, leading cloud-hosting companies.

This gives new meaning to the term “wired and tired.” A brand-new survey from Ivanti finds that IT professionals have never been considered more critical to a company’s operations and success, and yet in spite of – or perhaps because of – that pressure, they’re facing a mountain of obstacles and unrelenting fatigue.

As an Engineering Manager, I don't get the chance to dig into code as much as I did when I was a developer. Catchpoint's semi-annual hackathon provided me that opportunity last month.

Identifying the best payment plan for cloud services can be a challenge. For one thing, no two businesses are exactly alike. Since each organization faces a unique set of circumstances, it is tough to choose the best option from all the different cloud cost models without taking an in-depth look at business-specific aspects such as demand, spending preferences, and projected revenue over the next few years. On top of that, the payment plans themselves are very often confusing.

Getting started with observability can be time consuming. It takes time to configure your apps and practice to change the way you approach troubleshooting. So it can be hard to prioritize investing time, especially if you can’t clearly see how that investment will pay off. That’s why we put together Honeycomb Developer Week: short, snackable, time-efficient learning sessions to jumpstart your observability journey.

Automation takes repetitive tasks off professionals’ plates, empowering them to free up time to focus on more valuable activities. Moogsoft’s API-driven automation capabilities enable SREs to make better use of their time, leading to better results for the business.

Did you get all the serverless updates from AWS pre- & re:Invent 2021?️ If you’re a serverless enthusiast we’ve collected the most important serverless updates from re:Invent 2021 you need to know about.

Asking an IT engineer or SRE to define the purpose of observability is kind of like asking someone to explain the purpose of life: There are lots of different opinions out there, and no way of proving any of them right or wrong. You could argue that observability is just a buzzword that refers to what used to be called monitoring.