Operations | Monitoring | ITSM | DevOps | Cloud

ITRS has been named a Visionary in the 2025 Gartner Magic Quadrant for Digital Experience Monitoring — for the second year running. We’ve spent another year working alongside you to solve real problems, scale what works, and prepare for what’s next. If you’re delivering resilient, high-performing digital experiences while meeting evolving compliance demands, our direction is shaped by your needs.

Would you know if your checkout form stopped working overnight? Or if a recent deploy broke your login flow? Traditional monitoring can't catch these issues - it only tells you if your site is up, not if it actually works. AI monitoring lets you describe what should work in plain English, and we'll test it like a real user would - clicking buttons, filling forms, checking content. No scripts to maintain, no complex setup.

In G2’s Fall 2025 reports, Auvik earned top recognition as a leader in network management tools across small-business, mid-market, and enterprise categories. IT professionals rated Auvik highly for implementation, usability, results, relationship, and overall Grid® performance, reflecting one thing above all: real-world trust from the IT professionals who use Auvik every day.

We’re excited to announce the release of Calico v3.31, which brings a wave of new features and improvements. For a quick look, here are the key updates and improvements in this release.

Now fully integrated into Catchpoint’s Internet Performance Monitoring (IPM) platform, WebPageTest is no longer just a testing tool; it’s your full-stack performance command center. From AI-powered insights to automation and Smartboards, the new WebPageTest gives digital experience teams everything they need to move beyond page speed and master end-to-end performance. Test smarter, detect faster, and optimize every layer of performance with a unified, AI-powered platform built for experts.

HAProxy ALOHA 17.5 is now available. This release delivers powerful new capabilities that improve security and performance — while future-proofing HAProxy ALOHA to enable richer features and advanced functionality. With this release, we’re introducing HTTPS health checks to Global Server Load Balancing (GSLB), new partitioning for larger firmware updates, enhanced web application firewall (WAF) functionality, and our new Threat Detection Engine (TDE).

Grafana Tempo 2.9 is now available, delivering MCP server support, TraceQL performance improvements, and more. Watch the video below to see the Tempo MCP server in action and learn how to speed up TraceQL metrics queries, or continue reading to get a quick overview of these and other updates. The Grafana Tempo 2.9 release notes and changelog provide more in-depth details and include all of the changes that came with this release.

We are proud to announce that Elastic has been named a finalist by the Technology & Service Industry Association (TSIA) in the 2025 STAR Awards program for Innovation in Customer Portals that Improve Digital Customer Experience. This award recognizes Elastic’s ability to embrace AI innovations to enhance our digital customer experience.

Debugging JavaScript errors just got easier. Today, we're launching Session Replay for Rollbar, giving you visual context for every error with customizable triggers and the only open-source MCP integration that lets AI analyze your sessions directly in your IDE.