In the previous blog post we looked at why it’s important for MSPs to get to grips with Zero Trust and Zero Trust Network Access, as well as how to explain the benefits to customers. In this post we’re going to take a deeper dive into some of the philosophy and principles behind Zero Trust.

In a world where data carries such huge importance, safeguarding sensitive information is critical for all organizations. In our current landscape, where cyber threats lurk around every corner, passwords serve as the frontline defense, shielding both MSPs and their customers from potential breaches and data compromises. World Password Day, is the perfect opportunity for MSPs emphasize the importance of robust password management to their customers.

Marketing plays a pivotal role in helping to drive MSP growth and success. Yet, this is something that many MSPs can struggle with and too often find themselves grappling with common marketing mistakes that can hinder their ability to attract and retain clients. From overlooking the importance of a cohesive brand identity to neglecting the power of data-driven decision-making, these are just some of the things that can prove detrimental to an MSP’s bottom line.

It’s almost a weekly occurrence where I inevitably receive an email or LinkedIn message from an MSP asking about pricing. And I seem to get this question more frequently whenever we launch a new product. Since launching our newest solution—N‑able MDR—the pricing question has become almost a daily occurrence. Questions like.

Cove Fortified Copies offer a fresh approach to immutability—protecting servers, workstations, and Microsoft 365 backups, without compromising the ease-of-use Cove is known for. Immutability became a hot topic in the data protection space when ransomware groups started targeting backups to thwart victims’ recovery attempts.

Raindrops on roses and whiskers on kittens, bright copper kettles…OK, OK, OK, for any of you that read My Five Favourite Things to Automate blog know where I’m going with this, so I’ll save you the rest. Instead, let’s get stuck into what brings us here today: Cloud Commander. Prior to its launch I worked with partners previewing the product, and seeing first-hand how it can have a significant impact on anyone responsible for managing Microsoft 365, Azure, and Intune environments.

Organizations face a constant fight against cyber threats. One such solution that is gaining prominence in this battle is Managed Detection and Response (MDR). In this article, we’ll take a look at what MDR is and how it helps organizations protect themselves, explore the different types of MDR solutions available, and outline some of the key considerations you should keep in mind when selecting an MDR provider.

For MSPs wanting to market their businesses, understanding the shifting terrain of email deliverability is crucial. In the aftermath of Google and Yahoo’s fall 2023 updates, the effectiveness of email communication has been significantly impacted. In this blog I want to look at some actionable strategies you can implement to ensure your messages still reach their intended recipients.

The theme I wish to explore in this year’s series of blog posts is how to be a better salesperson and how to build a better sales model. Each month I will explore a particular sales struggle that may be impacting your sales success and provide a few insights and actionable strategies that can be implemented to help you or members of your sales team overcome these challenges so that you can become more effective in your role.

With the cybersecurity landscape evolving rapidly, Managed Detection and Response (MDR) has emerged as a major component for MSPs looking to safeguard organizations against increasingly sophisticated threats. However, despite its growing importance, there are still a number of misconceptions around the technology that can hinder its adoption. In this blog, we challenge some of these myths and highlight the significance of MDR in today’s IT environments, particularly for MSPs.