Operations | Monitoring | ITSM | DevOps | Cloud

Latest Posts

Demystifying Zero Trust: Why MSPs Need to Take it Seriously

If you’re still relying on VPN servers to protect customers’ infrastructure, you could be leaving them as sitting ducks for cyber-attacks. This may sound like scaremongering, but VPN servers have increasingly come under the spotlight since COVID-19 forced the world to embrace remote working, and then again in 2021 as hackers shutdown the Colonial Oil Pipeline in the U.S. after gaining VPN access. However, VPN is now facing a much larger threat: an extinction event, driven by Zero Trust.

N-central 2024.1: Upgraded EDR integration, Patch Management Enhancement and more...

In a recent interview with Ewan Cameron, the Product Manager behind N-central RMM, we got an exclusive insight into the groundbreaking features and improvements rolled out in the first release of N-central for 2024. So, let’s dive into the key highlights of N-central 2024.1.

Your Cyber Safety Checklist for Business Travel

As we roll into 2024 proper, the events are starting to appear in the calendar again. In an era where connectivity is ubiquitous and threats are omnipresent, safeguarding sensitive data and digital infrastructure demands extra attention, especially during business travel. As MSPs, your role extends beyond mere provision of services; you’re entrusted with the security and integrity of your clients’ networks and systems—and, of course, that includes protecting your own.

5 Ways to Generate Leads For Your MSP Business in 2024

According to the N-able MSP Horizons Report 2024, which was conducted by channel research specialists Canalys, the current number one challenge for MSPs is New Customer Acquisition. So, as we continue to look helping MSP build out their marketing plans, how are you looking to stand out from the crowd and generate the leads you need to grow your MSP business?

Co-Managed Services: Your Secret Sauce for Client Retention

Forget fighting tooth and nail for every new client. In the fiercely competitive world of managed services, the real magic lies in keeping and building on the ones you already have. That’s where co-managed services come in—a secret weapon that turns you from a hired gun into a trusted tech partner. In our last blog, we discussed how co-managed services can help organizations bridge the IT talent gap.

Co-Managed Services: A Powerful Way to Bridge the IT Talent Gap

In today’s tech world, finding skilled IT pros is somewhat like finding a needle in a haystack. This shortage of IT talent can make it tough for businesses to keep their IT systems up and running smoothly. That’s where MSPs come in with their co-managed services. For many organizations, these services are like having a team of IT experts on speed dial, ready to help whenever you need them.

Elevate Your Cybersecurity Offerings with Co-managed Services

In today’s world of increasingly sophisticated cyber threats and data breaches, organizations face an ever-growing threat landscape, making robust cybersecurity a top priority. Managed Service Providers (MSPs) can play a crucial role in helping to address this need by offering a range of security solutions.

A Nerd's Eye View on N-central's Enhancements in 2023

I can’t believe it’s been a year already since I last wrote a blog covering all the N-central releases in the previous 12 months. Part of what inspired me to write the blog last year was the volume of partners that I would speak to that were not running the latest version of N-central. So, I thought maybe if I highlighted some of the great new features added over the previous 12 months that it might inspire them to upgrade.