Citrix provides a tool called Citrix Director for monitoring Citrix Virtual App and Desktops (CVAD), formerly known as Citrix XenDesktop/XenApp. While this is a great tool for providing day to day end user support with real-time health information about CVAD software components and user sessions, there are a few important differences compared to an Enterprise Monitoring Platform, such as Microsoft System Center Operations Manager (SCOM). You should know this when monitoring CVAD stacks.