Operations | Monitoring | ITSM | DevOps | Cloud

Efficient Warranty Management is a critical aspect of ensuring smooth IT operations and maximizing the lifespan of assets. Handling warranties for various sets of equipment or devices demands for a systematic and well-organized approach to make sure nothing is missed or forgotten. But don’t worry, implementing InvGate Insight as your IT Asset Management tool can help you to seamlessly track and manage warranties, alerting you well in advance of expiration dates, and automating critical tasks.

Configuration Management is the practice that helps you pull all the other IT Service Management (ITSM) processes together. In the days of ITIL v2, we explained it as the foundations of ITIL – something that could be used to base all the other processes on. To do this, it provides a clear and reliable map of all the elements that operate in your IT landscape.

Mobile Device Management (MDM) can be a game changer for IT security and support process owners to manage, control, and protect their mobile device state. Over the last years, these devices not only have become central to our lives, but also to our workplace. As such, this practice should be included in your IT Asset Management (ITAM) strategy. In the following paragraphs we will explore MDM’s full scope of action, and the benefits it has for organizations that implement it.

Managing and maintaining a complex IT infrastructure throughout an organization is no small feat. If this is your case, implementing a CMDB (Configuration Management Database) to support your IT Asset Management strategy will make a big difference. In a nutshell, a CMDB is at the core of the ITIL Configuration Management process since it enables you to capture a larger number of Configuration Items (CIs), their interdependencies, and any possible changes they might face.

IT budgeting is the mechanism for future-proofing your IT expenditure. It can help you accurately forecast planned spending and ensure that we have the right equipment at the right time and the right people to ensure that supply and demand are effectively balanced. Its activities take part in the organization's overall IT Financial Management practices, which coordinate all the financial decisions and planning of IT departments.

IT Financial Management or ITFM is the practice of managing IT costs throughout an organization. Done well, it can effectively balance costs against effective service delivery. The goal is to combine both high quality IT operations and smart economical solutions. In this sense, IT Asset Management (ITAM) becomes a close ally to have detailed information on your IT investments, helping you make sure everything is aligned and supports your business efficiency and performance.

Cloud Infrastructure Management is the most efficient way to manage your IT resources in a flexible and decentralized way. This type of IT infrastructure provides the scalability, flexibility, and cost-effectiveness required to meet the dynamic demands of organizations of all sizes. Because of this, many business in today's work environment opt for this model.

In a recent cyber attack that sent shockwaves through the security community, a group of hackers exploited a zero-day vulnerability, CVE-2023-35078, in Ivanti's Mobile Endpoint Management software (EPMM), compromising several Norwegian government agencies. The breach, which targeted twelve government ministries, has raised concerns about the potential risks faced by thousands of other organizations that might be vulnerable to similar attacks. Keep reading to understand the extent of the exploit.

Software Asset Management, or SAM, is one of the most important IT Asset Management (ITAM) practices you can introduce to your organization to control costs and reduce risks. SAM is the set of processes that enables IT departments to manage their software assets at an enterprise level. An effective SAM practice can help you manage, protect, and control your IT ecosystem while supporting effective IT service delivery.

An Asset Management Request for Proposal (RFP) template sets out the guidelines to help you compare the multiple alternatives to acquire a tool that fits your expectations and needs. When searching for an IT Asset Management (ITAM) solution, each vendor offers particular packages and benefits, and it’s common to get confused as to what everything means.