Operations | Monitoring | ITSM | DevOps | Cloud

In the previous blog, I discussed how IT risks can infiltrate the service desk if proper incident, problem, and change management aren’t applied. But, IT risk detection in the service desk can act as a safeguard to avoid this. It can help notify service technicians of “prohibited” or questionable items that could cause problems. Here are four reasons why IT risk detection should be incorporated and is critical for successful use of the service desk.

The military has invested significant time and money implementing edge computing on the battlefield. The Army’s efforts to leverage the tactical cloud to process data on the edge gets information into soldiers’ hands more quickly, allowing them to make decisions in near-real time. But these benefits come with significant challenges, particularly regarding security. The more endpoints, the larger the potential attack surface and the greater the risk.

Modern businesses rely on a complex ecosystem of digital networks, databases, applications, user devices, and more. The tools and platforms supporting this ecosystem undergo constant refinement and upgrades. However, the basic methods for monitoring infrastructure and application performance have remained unchanged, and logging is one such methods. Every computer, server, networking device, and application produces logs, a timestamped record of events within a system.

Modern businesses rely on a complex ecosystem of digital networks, databases, applications, user devices, and more. The tools and platforms supporting this ecosystem undergo constant refinement and upgrades. However, the basic methods for monitoring infrastructure and application performance have remained unchanged, and logging is one such methods. Every computer, server, networking device, and application produces logs, a timestamped record of events within a system.

Every day more and more third-party service providers are publishing APIs for their customers to consume, with many of them competing against each other. For instance, with payment APIs, you can use Stripe, Recurly, Chargify, or several others.

In government, mobile devices are both embraced and resisted. The mobility and ease of use afforded by smartphones and tablets helps boost worker productivity even as they open doors for hackers. According to research by Wandera, in 2018 there were 455,121 mobile phishing attacks, 1.9 million Wi-Fi incidents, and 32,846 malware attacks.

As we roll into the next decade and IoT becomes commonplace in most organizations, requirements for connectivity will change. Over the last decade of Wi-Fi, we’ve seen a push for faster speeds (high throughput and very high throughput) and recently the ability for greater capacity (high efficiency). Wireless IoT protocols have a different focus. Those requirements are long distance, low power, and flexible architecture. As we consider the next generation, which capabilities rise to the top?

Having their websites constantly perform at their optimal capacity should be the aim of all businesses and website owners. When websites go down, load slowly, or underperform, the user experience suffers. This can result in low sales and conversions. So what can you do to ensure your website remains fully functional? In this article, we’ll look at the importance of monitoring your website with a powerful monitoring tool like Pingdom®.

The cloud provides a standardized approach to embracing disruptive technologies with higher agility and ease of operations. This is why most organizations have embraced cloud-based infrastructure and services for application development and delivery. However, the processes, tools, and platforms used in the application development life cycle are always evolving, allowing businesses to make the most of their cloud investments.