Operations | Monitoring | ITSM | DevOps | Cloud

A cron job is used to schedule and carry out specific tasks. It automates the process and periodically executes it in the background. You can keep track of whether a given cron job is running or not with the help of a cron job monitoring tool. You must first configure a cron job in the monitoring tool before you can monitor it. After then, the tool checks the status regularly and notifies you when a problem occurs. This article lists the top 10 tools for online cron job monitoring.

When visitors come to your website to browse products, make purchases, or read your articles, you need to consider how they will feel. Furthermore, a website that loads slowly and experiences frequent breakdowns must be avoided because it can turn visitors away. Your sales, revenue, and profitability may suffer as a result. Additionally, it could harm your reputation, particularly if the visitor is fresh. If they have a bad first impression, they will quickly pursue other options.

For the team at JPMorgan Chase, the daily stakes of having a stable system are high. “We are in the business of making sure that trades are executed, and systems are stable and up and running for a positive client experience,” said Askari Imam, VP, Asset Wealth Management (Product and Integration Delivery).

By automating some rote parts of incident response, you reduce decision fatigue and help responders get to solving the problem faster with less stress. In this post, we talk about three areas of the incident response process that are prime for automation.

InsightFinder is a SaaS platform that uses AI-backed predictive analytics to predict and prevent production incidents. Using InsightFinder with Datadog, you can quickly identify hidden correlations in your application metrics, logs, and events and address application issues before they devolve into production outages and create customer impact.

Customer relationship management (CRM) is sometimes like a bucket. New customers represent water going into the bucket, and departing customers reflect water flowing out. The water level—or the number of customers—rises and falls depending on the amount of water flowing into the bucket and the number and size of the holes. At ServiceNow, we recognized we had a leaky CRM bucket, thanks to rapid customer growth.

Cloud adoption has grown in recent years. From organizations developing a cloud-native strategy to those focused on cloud migration, there are many different ways to consume the cloud. No matter the reason for choosing the cloud or how organizations get there, many overlook one critical piece of the puzzle: cloud asset management. Have you been frustrated by figuring out what you have deployed in what cloud? If so, you're not alone. Let's examine why this is so important.

2023 brings lots of exciting new features to InvGate Service Desk and InvGate Insight. We’re starting this year with some great product improvements that will make your experience using them even better. This month, we’re bringing you: Let’s see what this is all about.

Assaf Resnick, CEO and co-founder of BigPanda, sat down with Sanjay Chandra, vice president of information technology at luxury electric automaker Lucid Motors, at Gartner IT IOCS 2022. They discussed Lucid’s unique ITOps journey and how BigPanda helps minimize downtime of critical applications and services. Sanjay is a visionary ITOps leader, responsible for IT, enterprise systems, global infrastructure, operations and security at Lucid Motors.

In this episode, Pete and Lisa discuss why great communication (both internally and externally) is essential to the success of any incident management process. From keeping your wider team in the loop to minimise disruption, to using customer communication to strengthen your brand when things go wrong, the team share their experiences and top tips for having a transparent incident communication culture.