Operations | Monitoring | ITSM | DevOps | Cloud

Data Breach Prevention Methods in Cloud Computing

Today, cloud computing has significantly contributed to various areas of human life. With increased personal, business, and government data, institutions and service providers have begun transferring most of their activities to the cloud for storage and processing. Various industries, including financial services, healthcare, and real estate, have taken advantage of cloud computing applications. However, the potential for data breaches has also accompanied the many benefits of cloud computing.

Ways to Secure Your Online Financial Accounts

In 2021, the Federal Trade Commission's Consumer Sentinel Network received 1.4 million identity theft reports. This data indicates that even with the latest innovations in cybersecurity, many individuals are still vulnerable to fraudsters. The unfortunate statistic above also suggests that even though security applications are helpful, you should still learn internet-savvy tactics to secure your online financial accounts.

Get Alerted to mission-critical issues directly in Slack

You’ve spoken and we’ve listened and as a result, the highly anticipated Slack integration for Raygun Alerting is here! Once integrated with Slack, you’ll receive customized error, crash, and performance alert notifications directly to the channel of your choosing. Reduce your Mean Time to Resolution (MTTR) and resolve issues in your code before your customers even notice.

Monitor your Edgecast CDN with Datadog

Edgecast is a global network platform that provides a content delivery network (CDN) and other solutions for edge computing, application security, and over-the-top video streaming. Using Edgecast’s JavaScript-based CDN, teams can improve web performance by caching static and dynamic content with low latency and minimal overhead.

Feeling zen, finding DORA, and the policy police

We’ve had a bumper month here at incident.io HQ. We’ve welcomed 3 new joiners, celebrated two 1 year incident.io anniversaries (congrats Lisa and Lawrence!), released a whole load of exciting new features and (for those of you wondering what’s been causing the recent heatwave) we’ve redesigned our website and it is on fire 🔥 😎 Here’s a round-up of some of this month's highlights…

Updating our data stack

It’s been over 6 months since Lawrence’s excellent blog post on our data stack here at incident.io, and we thought it was about time for an update. This post runs through the tweaks we’ve made to our setup over the past 2 months and challenges we’ve found as we’ve scaled from a company of 10 people to 30, now with a 2 person data team (soon to be 3 - we’re hiring)!

How much does RPKI ROV reduce the propagation of invalid routes?

Earlier this year, Job Snijders and I published an analysis that estimated the proportion of internet traffic destined for BGP routes with ROAs. The conclusion was that the majority of internet traffic goes to routes covered by ROAs and are thus eligible for the protection that RPKI ROV offers. However, ROAs alone are useless if only a few networks are rejecting invalid routes.

Implement a Best Asset Management Strategies

Whether you’re working with remote teams or in a hybrid environment, proper asset management is a critical practice in order to manage your company’s assets and accomplish your organizational goals. It is difficult to track and monitor all of your hardware, software, virtual, and non-IT assets from a single location without a solid plan and a practical approach.

How to Measure IT Helpdesk Performance with Metrics in 2025

Being the immediate point of contact for customers and employees, the IT helpdesk has evolved into the essential face for many businesses. A helpdesk performs a number of crucial tasks, including improving business process efficiency, ensuring prompt and effective client relations, and helping in improved information management and improved IT Helpdesk Performance.