Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

5 ways to help grow your MSP business this new year

January has always been a time when we look back at the previous year and ask ourselves ‘What could I have done differently?’. This can often then lead us on to setting some new year’s resolutions, which we hope will make the coming year much better. Sadly, for many of us these have fallen by the wayside come February.

The "New Last Mile" of the Office Network

The office network has been in a near-constant state of evolution since dumb terminals and token rings. MPLS unlocked the ability to connect LANs. VPNs allowed end-users to work remotely while still being behind the firewall. Wi-Fi made intra-office travel easy and lessened reliance on extensive cabling. The WAN is slowly giving way to SD-WAN. New software and cloud-based networking componentry are allowing vendors to reimagine firewalls and routing.

Unified IT Operations Management: What It Is and Why It Matters

When IT teams and departments aren’t on the same page, they unintentionally create blockers and other issues that negatively affect the entire organization. To prevent these troublesome issues from occurring, CIO recommends looking into a few ways to make IT operations more efficient, such as automating processes or adopting a new IT approach.

Don't lose business because you can't manage Apple devices

Up until recently, you may have felt that it was easy to ignore Macs on your customers’ networks. Particularly if there were just one or two in the marketing department or maybe a handful in a graphics team somewhere. Maybe the person in charge of those devices had even been on Macs since the 90s and had got used to supporting themselves.

Managed Service Providers (MSPs): How Can They Help Scale Your Business?

As a business owner, there are several functions you must ensure are running efficiently to enhance the success of your venture. Information technology (IT) plays a vital part in your company. However, it changes constantly, making it difficult for you to keep up given your other obligations. This causes your venture to miss out on the advanced technologies and solutions that help you stay relevant, competitive, and profitable.

What is Remote Access Software? Remote Access Guide for 2023

Remote access is a means to extend network accessibility by establishing a connection over a server. It allows users to manage and view the system from remote locations when they’re not able to connect physically. In short, remote access allows users to access their systems and IT infrastructure just by using an internet connection or telecommunication protocol.

The Differences Between Cloud Backup vs. Cloud Sync & Storage

Today, businesses rely on the cloud to help with many tasks, from data backup to team collaboration. In fact, Zippia’s 2022 cloud adoption statistics reveal that 94% of enterprises use cloud services, and 48% of businesses choose to store their most important data in the cloud.” Discover the differences between cloud backup vs. cloud sync and storage in this post.

What is Patch Compliance?

Software patching is the important process of deploying updates. These updates are often released to resolve security vulnerabilities and exploits that could lead to a cyberattack. In fact, many high-profile cyberattacks could have been minimized or avoided altogether if not for unpatched software -- which is why patch management is a critical part of cybersecurity best practices and compliance. As cybersecurity regulations continue to roll out, new standards are being created for patch management.