Operations | Monitoring | ITSM | DevOps | Cloud

In Under the Hood with Go TLS and eBPF, I left socket tracking as an exercise for later. The example used bpf_get_current_pid_tgid() and explicitly excluded concurrent TLS operations. Capturing plaintext was enough for that post. With rustls, later arrived: I could read the HTTP payload perfectly and still attach it to the wrong TCP connection. That’s a frustratingly convincing failure. The request looks right. The response looks right. The application works.

For most SAP customers, Solution Manager has been the system of record for how change happens. It has run ChaRM to control transports, hosted the IT service management queue for incidents and requests, driven test management and process documentation, and provided the monitoring layer for many on premise landscapes. It has done this job, largely unnoticed, for two decades.

When an incident hits at 2am, every second of context switching adds risk. The latest StatusIQ iOS update is built around one principle: Get the right information and the right actions to your team faster, with less friction. With iOS 27 support now live in the StatusIQ mobile app, here's what's changed and why it matters.

When something breaks in production, the questions that matter most are also the toughest to answer from metrics alone: who was affected, what did they actually see, and is this worth waking someone up for? Answering those questions requires a fuller picture of the issue and its impact on your users. That’s where Digital Experience Monitoring (DEM) in Grafana Cloud comes in.

You started with Ansible, and for a long time it was the only thing you needed. With a handful of playbooks and an inventory file, you got the job done. However, as the fleet grew, runs went from taking minutes to hours, and parts of the inventory were unreachable at any given moment. This is not an Ansible flaw. Push-based configuration and continuous state enforcement are simply two different jobs. This blog post is all about getting you started with a hybrid system.

For teams building AI agents, the feedback loop should already be a familiar idea: watch how the agent behaves, find what needs improvement, ship a change, and measure the result. In theory, each turn builds on the last until the loop becomes a flywheel and your agent is getting more effective with each turn. In practice, many of us are still in reaction mode. A user reports something strange, costs spike, or an eval score drops.

Learn how immutable backups protect data from deletion, encryption, and ransomware attacks so organizations can recover clean copies. Table of Contents Ransomware attacks are a major threat to modern organizations. Cybercriminals encrypt an organization’s data and demand payments to restore access to it. Modern ransomware also attempts to destroy existing backup files to prevent recovery. Therefore, you must protect backup targets with strong data isolation controls.

Blagomir Petrakiev, Data Centre Services Engineer in Maidenhead, made the move from automotive customer service to data centre operations after studying for his Cisco Certified Network Associate (CCNA) certification. In this Q&A, Blagomir shares what it’s like working behind the scenes at Pulsant, from infrastructure checks and remote hands tasks to learning new skills and building a career in digital infrastructure.

According to a 2025 report from Ravio, entry-level hiring (especially in engineering roles) has collapsed by more than 73% due to increasing AI capabilities. That means junior developer jobs are disappearing. At the same time, demand for senior engineers keeps climbing because organizations need more people to manage and optimize their complex AI agents.

Has your service desk ever filled with "the internet is down" tickets while every switch, firewall and uplink is reporting normal? The connection is usually fine. What has failed is name resolution, and the message your users see says the DNS server is not responding.