Operations | Monitoring | ITSM | DevOps | Cloud

Azure Monitor pricing: What you pay vs. what you get

Azure Monitor doesn't have a price. It has a bill and those are very different. There's no plan tier to pick, monthly set fee, or simple number to sanity-check against your budget. Instead, you're charged across a handful of separate meters: log ingestion, log queries, retention, alert rules, web tests, and custom metrics. Each of these metrics scale independently. Most teams don't see the full cost until the bill arrives.

NetScaler Console Indicators of Compromise Detection

On September 27, 2026, Citrix published a security bulletin covering eight new vulnerabilities in NetScaler ADC and NetScaler Gateway. Some of these vulnerabilities are critical and have already been exploited in the wild. Citrix released fixed NetScaler builds and recommends upgrading affected appliances as soon as possible. However, when a vulnerability is already being actively exploited, installing the update only solves part of the problem.

How Agilent Uses Workspace to Turn DEX Data into Confident IT Decisions

⁠Operating across 110 countries, Agilent Technologies supports scientists working in life science research, patient diagnostics and testing that helps ensure the safety of water, food and pharmaceuticals. Keeping the technology behind that work running effectively helps employees stay focused on the science and services that contribute to Agilent’s mission to advance quality of life.

Shipped: Get alerted when AI spend spikes, with the cause attached

AI spend now comes from every department, and it can double in a week without anyone deciding it should. The invoice arrives after the month closes. By then the usual response is a spend cap, which slows every team, including the ones getting real work done with AI. You need to know about spend that breaks its normal pattern while there’s still time to act. The alert should reach the person who can act on it, with proper context and detail.

Top 10 RMM (Remote Monitoring and Management) Tools for IT Teams in 2026

Managing a growing IT environment requires more than reacting to problems as they appear. IT teams and managed service providers (MSPs) need continuous visibility into endpoints, servers, networks and other infrastructure so they can identify potential issues, perform maintenance and resolve problems remotely. That is where remote monitoring and management (RMM) software comes in. RMM tools provide IT teams with a centralized way to monitor and manage distributed IT environments.

How to Fix Intermittent Internet Issues: Is It Your Network or Your ISP?

Your Internet circuit is up. The firewall shows the WAN link as connected, your ISP's status page is green, and a speed test comes back at full provisioned bandwidth. Meanwhile, Teams calls at one branch break up for ten minutes every afternoon, and every user at that site sees Salesforce slow to a crawl at the same moment. Then everything recovers before anyone can capture it.

What Happens When an SLA is Breached and How to Recover Customer Trust

What does your organization owe a customer when a priority ticket misses its resolution target by forty minutes? For most service providers and internal service desks, the answer stays unclear until the customer asks for a credit or a manager asks why the monthly SLA report shows a miss. By then, the facts that decide the outcome, such as when the clock started, whether it paused and who was told, are scattered across tickets, emails and chat threads.