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Customer Experience: Working with OpsLogix

Microsoft's System Center Operations Manager (SCOM) is a monitoring platform that comes with many potential benefits; however, it can also be overwhelming to manage and be responsible for. With extensive, up-to-date knowledge and experience with SCOM, we provide products and services at the forefront of monitoring. In addition to the products and services, OpsLogix works with personal support and various sources of digital content to further enhance the application of those.

Citrix Provisioning Services Monitoring

Bottlenecks and performance issues in the PVS servers might cause long boot times and the inaccessibility of desktops and applications. Monitoring of PVS servers and their performance is therefore essential. The keys to proactively identifying PVS problems are in-depth visibility of key performance indicators of the server operating system (MEM, IOPS), the infrastructure (PVS services, PVS streaming errors), and the underlying component layers (PVS sites, vDisks, target devices, etc.).

Top 5 SCOM issues and how to solve them

Many organizations aspire to a world where everything is in the cloud. But, in reality most IT enterprises still rely on traditional on-prem monitoring technologies. As a market-leading monitoring tool, SCOM is ideally placed for the job; monitoring both on-prem workloads or workloads that link up to the cloud. So, as SCOM is central to most companies’ monitoring, it is essential you understand how to be successful with SCOM!

How Monitoring as a Service helps you achieve resource-efficient success!

Microsoft's System Center Operations Manager, SCOM, is a resource-intense tool to work with. Not the least when it comes to competence and time. The SCOM platform can come across as rather heavy to work with and often requires some expertise to take advantage of its benefits fully. According to our experience, SCOM also lacks some attraction for the new generation of employees, even though they are prone to move towards a career in IT.

New release MetrixInsight for CVAD - v1.4.21000.x

GripMatix is Citrix partner and market leader providing SCOM Management Packs for monitoring Citrix Virtual Apps and Desktops, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and Application Delivery Controller, formerly known as Citrix NetScaler. Our solutions have been tested and verified within the Citrix Ready program. Besides quality updates, we continuously work on developing new features to improve your Business Continuity and Performance even further.

A successful Monitoring as a Service Case: Drilling & Mining Industry

Migrating or restructuring a SCOM environment can seem like an overwhelming, even impossible, task. For one of our customers in the mining industry, however, it went more than well, and the improvements have been exceptional. Applying our Monitoring as a Service, they could benefit from the aggregated experiences of programmers, system administrators, and DevOps engineers that our service builds on to make the migration as smooth and trouble-free as possible.

What are Webhooks and why do they matter to SCOM?

A Webhook is an API that delivers data from applications when an action or event occurs. When an event is triggered within the source site, it is seen by the Webhook, which collects the data and sends it to the desired application or URL in the form of an HTTP request. Webhooks are also instant, triggering the delivery of data in real-time, this makes them faster and easier to implement than other methods, like polling.

NiCE VMware Management Pack 5.4 released

The NiCE VMware Management Pack 5.4 is an enterprise-ready Microsoft SCOM add-on for advanced VMware vSphere and ESXi monitoring. It supports the VMware administrator in centralized vSphere and ESXi health and performance monitoring to improve user experience and business results. The new NiCE VMware Management Pack 5.4 comes with new features, such as extensive vSAN monitoring options, vCenter Service monitoring, Snapshot management, Datastore Provision monitoring, as well as Certificate tracking.

VMware Management Pack Update Release (21.11.2612.0)

Finally, It's time for a new VMware management pack release, and yes, we heard you! A while ago we asked for your input and feedback in a customer survey. We worked hard to optimize and add new features according to your requests. Some most significant features are mentioned and described in depth below, while you will find all newly added features, changes, and improvements in the release notes.