Operations | Monitoring | ITSM | DevOps | Cloud

Latest News

The Role of the SRE in the Incident Management Process

In the world of modern businesses, where IT systems play a major role in all types of businesses, the role of the Site Reliability Engineer (SRE) has become central to managing the effectiveness and reliability of the entire business. SREs are the bridge between the rapid deployment of software and systems and the stable operation of those systems in a production environment. They ensure that reliability and performance criteria are defined and are met.

From Deploy to Commit: Building the Ultimate Development Pipeline - A Comprehensive Guide

‘Manual deployment is (should be) a sin.’ Well, calling manual deployment a sin may sound strong, but consider this: building the ultimate development pipeline demands a focus on automation. Although the selection of a deployment method depends on the specific needs and requirements of a project or environment, can you really deny the power of automated deployment? There's a better way.

How Squadcast's Snooze Incidents Promotes Focussed On Call Shifts

Dealing with a flood of incidents, each with varying degrees of urgency, can be a daily struggle for Incident Response teams. Suppose a low-priority alert pings while you're tackling a critical incident. This pulls your focus away from the urgent issue. This constant alert bombardment can: How do engineers ensure that high-severity issues take precedence? Don't they want to avoid being bothered or bombarded with notifications while addressing critical matters? They sure do.

IT Incidents and the Role of Incident Response Teams (IRTs)

The digital world comes with advantages and inherent risks. These IT incidents, which can encompass cyberattacks, system outages, and data breaches, can have a devastating impact. Beyond financial losses, IT incidents disrupt business operations, damage reputations, and erode customer trust. During an outage, having a well-prepared Incident Response Team (IRT) is essential to reduce downtime and improve response times.

5 Easy Ways to Reduce Work-Related Stress for SRE Professionals

It's completely normal to feel a little overwhelmed and stressed out at work these days. Technology has collaboration moving at the speed of light, and time away from screens is at an all-time low, blurring the lines between work and personal time. Plus, it's hard to ignore the multitude of tech outages that have been making headlines lately, leaving teams anxiously on edge. When you are a professional with on-call cycles, the potential of outages adds another level of complexity to the mix.

The Role of APM in DevOps and SRE Practices

As the software development world becomes faster, enterprises must adapt to customer demands by increasing their application’s deployment frequency. They often rely on DevOps and Site Reliability Engineering (SRE) methodologies to achieve this. These approaches ensure high system availability amidst frequent deployments and prioritize delivering a seamless user experience.

Trade-off Between Reliability and Feature Velocity

The pressure to constantly innovate and release new features can often clash with the need for a stable and reliable product. While there might be some temporary cutbacks in testing time to achieve high feature velocity, ensuring reliability doesn't have to be an afterthought. We reached out to industry experts to gather their insights on ensuring reliability during phases that demand high feature velocity. Here's what they had to say.