HaloPSA is a modern and intuitive all-in-one professional services automation (PSA) solution, designed for service providers. HaloPSA’s cloud platform helps you manage your entire business, modernize customer experience and automate your service. If you use HaloPSA for PSA requirements, you can integrate it with Squadcast, an end-to-end Incident Response and Reliability Workflow platform, to route detailed alerts from HaloPSA to the right users in Squadcast.

Platform engineering is the practice of automating infrastructure operations and enabling self-service infrastructure capabilities within collaborative Dev, Ops and QA teams. It involves designing and building platforms, technologies and workflows that enable self-service capabilities to automatically manage, provision and operate complex modern software architecture environments.

How machine learning in AppDynamics Cloud accelerates log analysis and reduces mean time to detect. Site recovery engineers (SREs) need to investigate unknown problems reported in production. The common approach is to search and filter log files to find the root cause, and we all know how painful it is to sift through log contents. It’s like finding a needle in a haystack. A machine learning approach is essential to assist SREs to quickly identify the root cause.

Site reliability engineering (SRE) is a discipline in which automated software systems are built to manage the development operations (DevOps) of a product or service. In other words, SRE automates the functions of an operations team via software systems. The main purpose of SRE is to encourage the deployment and proper maintenance of large-scale systems.

Kubernetes (K8s) is a powerful tool for container orchestration, but it presents unique challenges when it comes to monitoring and incident response. Managing K8s requires 360º visibility into your environment, proactive health monitoring, along with right incident management, and suppression capabilities. In this article, we'll explore the benefits of integrating Squadcast with Komodor, two powerful tools that can help you overcome these challenges.

The current tech winter has a number of glaring stories — cyclical as they may be, there’s one truth that’s been gleaned over more than the rest; the money spent on internal software tools to support tech infrastructure is bloated. And there’s nothing cyclical about this infrastructure spending.

A Recap of SRECon 2023 Americas by guest author Sebastian Vietz.

Slack is one of the most widely used messaging Apps, providing collaboration and chat solutions to businesses. We at Squadcast understand that most of your work happens over Slack. Hence, we have made improvements to our Slack integration capabilities by introducing a bunch of UI and functional improvements. This blog will give you an overview of the latest improvements supported by this integration, which we hope will help in better collaboration and Incident Management.

In today’s turbulent times, companies big and small are being pushed to do more with less. Budgets are getting tighter and companies are being pressured to serve customers who demand 24/7 availability from their applications and services. To meet these demands and remain competitive, enterprises are adopting cloud-first strategies and developing applications with microservice architectures.

Last week, over five hundred SREs gathered in Santa Clara to share the latest research, tips, tricks, best practices, and more for site reliability engineering. They were joined by some of the biggest names in the reliability space. And, yes, Gremlin was there to answer any and all questions about chaos engineering and proactive reliability. After three days of great conversations and insightful talk, let’s take a look at some of the themes we heard weaving through SRECon.