Incident Priority Matrix (Understanding Impact and Urgency)
Curious about the incident priority matrix? We discuss how to determine the impact and urgency of an incident, and how to create a matrix that helps prioritize incidents.
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Squadcast + OSNexus QuantaStor Integration: Making Incident Management & Alerting more effective
Storage systems are an integral part of IT infrastructure. Given that modern markets are highly competitive and demanding, businesses strive for 24/7 availability. This in turn sets higher expectations for storage systems to be operational all the time. But just like other IT components, even storage systems are prone to incidents. Hence, it is important to have an efficient communication process, to manage alerts during system failures/disasters.
Software Engineers vs Site Reliability Engineering Explained
We discuss what software engineers and site reliability engineering are and explain their differences and their importance in the software development process.
5 Reliability Insights That Immediately Transform Your SRE
As infrastructure engineers, there’s so much you can learn from studying past incidents. Luckily, Blameless Reliability Insights helps you find patterns that better equip you to deal with incidents to come. If you’ve never used it before and you’re curious what it looks like, you can watch a video demo here! These statistical insights give you the power to learn everything you can when something goes wrong.
Getting AWS CloudTrail alerts via SNS Endpoint
Logging and auditing have been an essential part of troubleshooting application and infrastructure performance. You can instantly spot areas of risk to ensure quick correction and prevention of issues. In this blog, we will explore the AWS CloudTrail service and discuss how integrating it with Squadcast can help you route alerts to the right users for quick and efficient incident response. Let's get started.
DevOps Team Structure | Roles & Responsibilities
We explain how a DevOps team is structured, the roles and responsibilities within the team, and the balance between an individual contributor and the needs of the team.
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Simplifying SLO and Error Budget tracking for SRE teams
Service level objectives (SLOs), and the subsequent service level indicators (SLIs) are the foundation to establishing a strong SRE culture and how they promote accountability, trust and timely innovation. We are on a mission to simplify SLO and Error Budget tracking and with that aim in mind, we have added the SLO Tracker feature to the Squadcast platform. SLO Tracker seeks to provide a simple and effective way to keep track of your error budget burn rate without the hassle of configuring and aggregating multiple data sources.
5 Tips If You're the 1st SRE Hire by Instacart's First SRE
Site Reliability Engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very first SRE to join an organization – as many SREs are these days, given that the SRE trend is trickling down into smaller and smaller companies – you face a special group of challenges. You may find it difficult to get buy-in for SRE from other technical teams.
What Is DevOps Automation & What Are The Benefits?
Looking into DevOps automation? We explain how automation can improve your process, how to prioritize which tasks to automate, best practices, and how to avoid common mistakes.
SRE: From Theory to Practice | What's difficult about incident command
A few weeks ago we released episode two of our ongoing webinar series, SRE: From Theory to Practice. In this series, we break down a challenge facing SREs through an open and honest discussion. Our topic this episode was “what’s difficult about incident command?” When things go wrong, who is in charge? And what does it feel like to do that role?