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Latest Publications

The US National Security Agency's best practices for cloud security.

To address the confusion surrounding cloud technology, the US National Security Agency (NSA) has published a guide explaining cloud technology and its vulnerabilities. We've made things easier by preparing a guide that gives you the best practices to fix these vulnerabilities, and keep your cloud environment secure.

Network configuration management: Best practices

When a business grows and its needs expand, configuration changes begin to take place on a daily basis. Network admin can carry out these changes manually, but this presents the risk of human error, resulting in faulty configurations. In this e-book, we'll take a look at the best practices that can help IT admins ensure hassle-free network configuration management, and avoid errors.

Best ways to map impact of application performance issues on business goals

It is no secret that right application performance monitoring strategy is the key to ensure that your business delivers steady performance 24/7. To get the best from your applications and ensure smooth end user experience, it is critical to identify where the pitfalls lie and be cognizant to all the end-to-end processes involved in your business applications.

Seven reasons your help desk needs analytics.

What can analytics do for your help desk? In this e-book, we've rounded up seven key reasons why your help desk needs an analytics solution. From providing granular visibility into your data, to identifying geographical patterns and creating custom KPIs, you'll discover how analytics can augment your help desk management.