Discover how you can expand the potential of the service desk and get insights from Ivanti’s original research report, “Elevating the ITSM Experience.” Read the full report for more: ivanti.com/ITSM-experience Learn why Ivanti CIO Robert Grazioli believes that ITSM encompasses is so much more than a ticketing system. By integrating ITAM, AI-driven insights and digital employee experience (DEX) data from within the ITSM platform organizations like Ivanti are rethinking service delivery and leveraging ITSM as the central hub for enterprise IT management.

Discover why IT needs to measure digital employee experience (DEX) to enhance IT service management (ITSM). Research from Ivanti’s “Elevating the ITSM Experience” shows how high-performing organizations can leverage data, automation and measurement to radically rethink – and transform – service desk efficiency and experience. Read the full report for more: ivanti.com/ITSM-experience.

The presentation covers a range of topics including platform enhancements, the Neurons Core Services initiative, app distribution updates, and the use of surveys for improving the digital experience. It also discusses patch management updates, the need for design partners, and the introduction of new survey templates. The ability to analyze data based on various criteria and the introduction of archive and restore features for patch configurations are also highlighted.

The discussion delves into a range of IT topics, starting with user groups and upcoming events. The importance of reviews on Gartner Peer Insights for Ivanti neurons is emphasized. The talk introduces external integrations, a new self-service experience, AI capabilities, and Microsoft Teams integration. Enhanced surveys and feedback mechanisms are also presented. The session concludes with the explanation of the trusted agent capability for secure connections and execution of PowerShell scripts.

In this video, we explore practical techniques and best practices for reducing TCO and optimizing your IT budget. Discover how to make informed decisions, improve operational efficiency, and create a seamless employee experience. Watch now and learn how to reduce your TCO and optimize your IT spend. Find the right ESM solution for your needs at ivanti.com.

In this video, we explore the potential impact of Artificial Intelligence (AI) on ITSM and discuss practical strategies to futureproof your IT operations. Discover how AI can enhance efficiency, streamline processes, and improve overall service delivery. Stay informed and learn how to adapt to the evolving IT landscape, today and tomorrow. Find the right ESM solution for your needs at ivanti.com.

The New Era of Everywhere Work: Challenges, Impact and Future Trends Welcome to the future of work! In this insightful session, we explore the remarkable transformations happening in the workplace, driven by automation and a renewed focus on employee experience. The global pandemic has undoubtedly disrupted our routines, but it has also showcased our resilience as we adapt to remote work and support our customers, partners, and colleagues.

VPN to ZTNA Graceful Migration Ivanti's Sachin Natu walks through the migration process from VPN to Zero Trust Network Access: why it's increasingly important, as well common challenges with adoption and how to overcome them.

Why security needs to prioritize UX, Mike Riemer, Field CISO, Ivanti Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.”

Read the full report for more: ivanti.com/secure-experience Get expert advice on balancing security and employee experience in Ivanti’s research report: “Securing the Digital Employee Experience.” Learn how to balance security and a great digital employee experience. Ivanti SVP Product Management and Digital Employee Experience (DEX) expert, Daren Goeson breaks down the challenges organizations face in aligning security and employee productivity.