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Latest Videos

Dun & Bradstreet Reduces Mean Time to Resolution with xMatters

How does a business continue to improve its incident management processes, when it’s already using some of the best tools on the market? Join Nick Romanelli, Site Reliability Engineering Lead at Dun & Bradstreet, and Zoe Na, Customer Success Manager at xMatters, as they discuss how Dun & Bradstreet has been able to use xMatters to reduce MTTR and streamline major incident management. With their innovative use of Flow Designer, Dun & Bradstreet have created unique workflows that you’re going to want to know about!

How Linaro Reduced Triage & Call-Out Time with Flow Designer - xMatters Demo

A test server fails and your customers are relying on it, how long does it take your team to get it back up and running? Does that answer differ depending on the hour of the day, or maybe the day of the week? It doesn’t have to. Join Philip Colmer, Director of Information Services at Linaro, Laura Meadows, VP EMEA at xMatters, and Stephen Walters, Solutions Architect at xMatters, as they discuss the innovative ways Linaro has utilized Flow Designer to reduce triage and call-out time!

Microsoft Azure & xMatters Flow Designer Integration - Product Integrations Made Easy

Join Christine Astle, Product Manager at xMatters, as she discusses how easy it can be to integrate Microsoft Azure and xMatters Flow Designer. With a little more than a few clicks, Azure can be integrated into any workflow you build to simplify processes.

Can MS Teams be Connected to xMatters to Post Messages? - Ask Adam

Using MS Teams Connectors to post messages from xMatters is a simple way to keep people updated about what's going on in your process. You can configure the Connectors in Teams yourself without the help of your Teams admin when you know where to look! When I setup the Connector I used this image to represent xMatters. I'd love to hear any ideas you have for more videos, what you're working on, or anything you've done but would've really liked to have some help with in the comments below!

xMatters Lunar Lander Release - New Product Features - xMatters Demo

xMatters Lunar Lander release is here! Join Sr. Director of Customer Success, Kerin Munro, and Product Manager, Daniel Reich as they discuss some of the latest and greatest product features that went live with the Lunar Lander release. These updates include new possibilities in xMatters Flow Designer with a create alert step and an incident severity step, updates to Event Flood Control, and more!

Can Emails Initiate xMatters Workflows? - Ask Adam

You’ve spotted an incident, but how do you get your team to start working on it? xMatters workflow expert Adam can show you how. Email triggers in xMatters are a fast and effective, and a great way to get workflows going with minimal fuss. There are a few steps to getting them configured right so let's go through it from the beginning.

xMatters Makes Workflow Automation as Simple as Drag and Drop

xMatters’ low to no code integrations makes creating automated workflows that align your team and processes as simple as drag and drop. With just a few clicks, your teams can be building workflows that integrate, automate and accelerate your incident response and resolution capabilities. Best yet, xMatters is free to use and you can get started today at xmatters.com/free!

WEX Automates the Triage Process and Delivers a Better Services Experience - xMatters Demo

Does your internal triage process keep you up at night, literally or figuratively? If so, WEX used to have triage and onboarding issues that got in the way of their success too, but with xMatters, they’ve found a better way. Join James Molchanoff (JT), Information Systems Engineers at WEX, John Kallio, Information Systems Engineer at WEX, Will Derksen, Product Advocate at xMatters, and Zoe Na, Customer Success Manager at xMatters, as they discuss how WEX has embraced xMatters to reduce triage and call-out time and simplified their onboarding process.