xMatters includes templates for workflows between xMatters and third-party applications that you can install in your deployment. Many of the available templates offer a low-code solution, allowing you to install an integration and start setting up your automation immediately.

Scenarios in xMatters allow you to select pre-filled message forms when triggering events from workflows. This can save time and create consistent communications when dealing with recurring issues, such as service outages or support requests.

In xMatters, adding responses to your notifications allows recipients to reply accurately to notifications and take action on the event in one simple step. Responses can be customized for different device types, making it easy for users to read and select a reply, regardless of how they were notified.

In xMatters, a form’s message template defines how notifications will look to the recipient. This can be customized to include separate layouts for common devices such as voice, email, SMS, voice, and the xMatters mobile app, allowing you to create content appropriate for each device.

Join Stephen Walters, Solutions Architect and DevOps Institute Ambassador, and Daniel Topham, Solutions Architect, as they guide you through a high-level demo of the xMatters solution. See how xMatters sends alerts to the right users at the right time and enriches notifications with relevant data. And, learn how easy it can be to use Flow Designer to integrate different tools and software to create innovative workflows with drag and drop capability.

In xMatters, the form layout is where you customize the content and options that are available to the message sender. You can use the form layout to do things like predefine recipients for your messages, add a conference bridge, attach documents, specify a customized sender display name, or add a map that the sender can use to target users at specific sites.

In xMatters, forms define what information will be contained in a message, how it will look and interact with external systems, and what response options are available to users.

In xMatters, you can use subscriptions to ensure that you are always informed about certain events. These subscriptions will send you notifications whenever an event occurs that matches your pre-determined criteria, even if you are not directly targeted to receive a notification for that event. Follow us on social!

The Integration Builder allows you to create integrations between xMatters and other applications. Follow us on social!

Integrated properties in xMatters allow message senders to automatically pull data from external sources into their message content.