The TTS dictionary in xMatters is used to customize how the Text-to-Speech engine pronounces words used in your voice notifications. You can use this to change common acronyms or abbreviations used by your company into something that listeners can understand better when spoken aloud.

When things go sideways, you need to rally your team as quickly as possible, and give them the information they need to resolve the problem. In this video, learn how to manually initiate an incident in the UI using the basic built-in form, and update details as the incident progresses.

'Send Alert' is a sample message form used to show how xMatters can help automate your communication processes. You can use this form to send targeted notifications to users, define how xMatters handle their responses, and determine how those responses affect your notification flow.

OAuth is an open standard system that uses tokens to grant access to systems or information without using a password. OAuth authentication authorizes requests to the xMatters Rest API by passing a token in the header of your requests. This means you don’t have to store user names or passwords in your applications, keeping your user’s information secure.

Organizations spend heavily on digital services and business applications, with the expectation they deliver reliable value streams. When an issue occurs, the fear of losing revenue, damaging customer relationships, and upsetting employees can put a tremendous amount of pressure on incident resolvers. With xMatters Service Intelligence, organizations can visualize incidents in real-time, gain greater insight into their root cause, and remediate issues faster with service-centric automation.

Now you can sleep easy knowing xMatters notification override will let you know when a critical alert happens, regardless of your device status. Discover more about how xMatters can help ensure applications are always working, automate workflows, and deliver remarkable products at scale with the xMatters service reliability platform.

The xMatters alert log is a time-stamped list of all system messages that went out during an event. This can be used for auditing purposes or to help improve your incident resolution processes.

'Send Alert' is a sample message form used to show how xMatters can help automate your communication processes. You can use this form to send targeted notifications to users, define how xMatters handle their responses, and determine how those responses affect your notification flow. Follow us on social!

The ‘Who’s on Call?’ report in xMatters gives you an at-a-glance view into the on-call status across the groups in your organization.

Your xMatters inbox is more than just a message center — it’s a centralized location for all your communications, past and present, and an alternate way to respond to notifications if a device is unavailable.