Principal Product Manager Davis Godbout joined the HowTo Happy Hour to talk about the Service Graph and Service Standards features in the PagerDuty platform. Service Graph gives your teams a visual representation of the relationships among your technical and business services. Service Standards guides teams to the benefits of PagerDuty’s features like integrations and configurable incident urgency.

Get started with the basics of PagerDuty. This is a recording of a live training hosted every month.

Understand how to map services and resolve incidents faster with deep knowledge of your technical dependencies using Dynamic Service Graph.

Jonathan Rende, SVP of Products at PagerDuty and AppExchange Mavericks, Salesforce MVP Barb Dietz discuss how PagerDuty is working to empower customer service agents to resolve customer-impacting issues faster. BONUS: In this video, you will get a front-row seat to PagerDuty’s product demo. See what's in the video.

Learn how PagerDuty's latest capabilities can help you solve critical, unplanned work faster in this new product highlights demo. Our host of new capabilities help you improve team productivity, avoid escalations, and optimize digital services. Features highlighted in this video are the following new PagerDuty features and more.

Product Manager Jake Cohen dons both the zipup and the hat this week to take us through the new features and plugins for the v4.7.0 release of Process Automation and Rundeck Open Source.

PagerDuty’s Intelligent Alert Grouping features provide your team with relief from excessive alerting. Data Scientists Max Li and Everaldo Aguiar joined us on Twitch to talk about and show off how these machine learning-supported features can work for you. Time Stamps.

PagerDuty Process Automation lets you automate business and IT processes across all your systems. Engineers can standardize operating procedures, define automated jobs incorporating other existing automation, and safely delegate these processes as APIs and self-service requests to other stakeholders.

PagerDuty is an on-call management and incident response tool that lets you dynamically automate work to the appropriate team in your organization. PagerDuty integration with FrameFlow allows your event monitors to open incidents based on monitoring results.

"Reduce downtime and customer impact with service ownership while enabling teams to drive continuous improvement and innovation Learn about how you can modernize and optimize your operations with our enterprise-grade set of AWS integrations. Automate incident response with PagerDuty’s Runbook Automation and learn about our new set of AWS plugins and prebuilt jobs that make it easier to get up and running with auto-diagnostics."