Operations | Monitoring | ITSM | DevOps | Cloud

Hear From Product PagerDuty for Customer Service Operations Lightning Talk

Learn about what's new with PagerDuty for Customer Service Operations from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring the PagerDuty Salesforce Service Cloud Integration V3, New Customer Service SKU, and Round Robin Workflows (Round Robin Scheduling).

PagerDuty Pulse Q1 FY22 Full Webinar

In this edition of PagerDuty Pulse, you’ll get to view our most recent platform updates and enhancements (March 2021 – June 2021) that extend from AIOPs and automation to a variety of new integrations. Teams must leverage PagerDuty and Modern Digital Operations to automate the day-to-day toil of repetitive tasks, master modern operations with full-service ownership, seamlessly collaborate across the organization, and accelerate enterprise-wide response by enabling customer service operations and business stakeholders.

Hear From Product Automation & AIOps Lightning Talk

Learn about what's new with PagerDuty Runbook Automation & AIOps from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring PagerDuty Runbook Actions, Customer Change Event Transformer, Change Correlation, and Outlier Incident.

Hear From Product Incident Response Lightning Talk

Learn about what's new with PagerDuty Incident Response from the Summit 2021 Launch. Our Product team shares how you can benefit from our latest updates and enhancements and enjoy demos that were recorded live from Summit 2021 featuring PagerDuty Incident Context in MS Teams, Slack Insights previews, Stakeholder Updates in ChatOps, Priority-based Business Service Subscription, Past Incidents on Mobile, Add Responder Notification Rules.

PD Summit21: Sentry: Alert with Precision and Context Using Sentry + PagerDuty

Phillip Jones (Product Manager, Sentry) and Michael Aravopoulos (Solutions Consultant, PagerDuty) discover and triage their way through production errors using the new PagerDuty + Sentry integration. In this session, we will implement the PagerDuty integration and investigate low & high urgency error alerts.

PD Summit21: Sumo Logic: Streamline Incident Management to Drive Application Modernization

As application modernization drives an increase in complexity, managing the signals they generate becomes increasingly important in order to manage alert fatigue, mantain reliability, and accelerate innovation. Sumo Logic provides a unique, two-way integration with PagerDuty that collects incident messages from PagerDuty and populates pre-configured dashboards to provide a complete view of their alerts by displaying top incidents, escalations, teams and urgency, as well as providing the capability for users to send notifications to PagerDuty when critical conditions in their applications or infrastructure are detected in Sumo Logic.

PD Summit21: MUX: Video Observability: Operational Alerting for Responding to Issues In Real-time

Streaming video accounts for the majority of internet traffic and your applications and infrastructure almost certainly include video. Mux Data allows you to easily monitor the real-time quality of experience delivered to your video viewers and integrating with PagerDuty you can automate a response and reduce the time to resolution when something goes wrong. We will cover the basics of video monitoring and how integrating with PagerDuty can ensure a great experience for viewers.

PD Summit21: Transforming Infrastructure Teams Through Observability

What is this ""observability"" thing that everyone is talking about? Observability allows you to navigate the dark unknowns with echolocation while others attempt to fly blindly without it. Are your dashboards all green, but you still have an issue brewing? Do you need instant feedback based on the Core Analysis loop? Are your engineers tired of waking up at 3 AM for the expected issues? Is there a lack of time for experimentation? Generate your own answers and create a meaningful course of action with observability.

PD Summit21: The Netflix Reliability Story: A Brief History of How We Evolved Resilience to Failure

In Netflix engineering, we’re driven by ensuring Netflix is there when you need it to be. We strive to provide a service that people love and can enjoy anytime, anywhere. An important foundation for bringing our customers joy is a strong focus on reliability that ensures Netflix will be available when they need it. In this talk, I’ll tell the story of how we've grown our reliability practices over time to meet the changing demands of microservices and distributed computing.