Your employees rely on a wide variety of Microsoft 365 services such as sending emails, participate in Teams Meetings, exchanging files via SharePoint, and much more. Help your employees be their best by delivering cutting-edge Microsoft 365 services. Reveal hidden occasions for IT service improvement by advanced monitoring.

The ending year has been a tremendous burden for all of us. Managing to navigate through these times is not easy. The more we are happy to see so many of our customers and partners doing so well in coping with the new situation. Resilience is the keyword for 2020.

In 2020 ‘pivot’ has become the trendy word of the business class, referring mainly to a company’s willingness to adopt technology to maintain internal team communication and productivity. Apart from front-line workers across disciplines who have courageously put others before themselves to provide healthcare and daily necessities, shelter in place, and work from home orders forced businesses to reassess their needs…and quickly.

Microsoft’s new network insights tools – recently released as a preview – provides an overview of connectivity to your tenant and gathers information from the new Microsoft 365 network. These previews make it easier for administrators to better understand potential problems and whether users have good or bad connectivity to the service.

Digital transformation has accelerated in 2020, and the speed in which organizations are able to leverage technology to make work better for their employees and customers has become the ultimate differentiator in business. Microsoft and ServiceNow understand this, and have expanded our partnership to deliver new native workflows in Microsoft Teams.

The energy last year at the Microsoft Management Summit was just incredible, and the new release of SCOM seemed to be really impressive…At first glance. SCOM is still the same. It’s powerful. It can manage many different capabilities and it’s a part of the System Center suite.

Whenever a user complains about slowness in accessing a mailbox, IT administrators often suspect it’s due to an issue with the network. Still, they don’t always have enough information to confirm this. To confirm the issue, admins will check with other users to see if they’re facing the same issue. Then they’ll try to access Google to confirm the speed of the Internet, and ping outlook.office365.com to check if there is any packet loss.

In the middle of March this year, Microsoft reported that the number of daily Teams users jumped by about 37% in just one week in response to many organizations shifting their workforce to work from home. Your organization may have been part of that jump. The initial desire was to facilitate an ability for employees that normally working in the same office to continue to collaborate and meet remotely. Teams helped you accomplish that.