Operations | Monitoring | ITSM | DevOps | Cloud

Empowered engineers and effective tools are the foundation of incident management, and having a solid on-call process can help facilitate both. In practice, however, many paging approaches have the opposite effect, often overwhelming responders and increasing burnout. To create an effective paging strategy, organizations should focus responder attention on the most important issues and help facilitate a sense of ownership over them.

A well-structured on-call rotation helps you ensure the reliability of your services and meet your customers’ expectations by designating staff to respond to emerging issues. But the pressures of on-call work—such as long shifts, overnight hours, and dynamic situations—can compromise the well-being of your team members. This makes it harder for them to maximize service uptime during their on-call shifts and can limit the velocity of the feature work they do outside of their on-call duty.

Our engineering team is hard at work on Grafana 12, the next major release of the open source data visualization platform that we’re launching at GrafanaCON this May, but in the meantime, Grafana 11.6 is officially here — and there’s a lot to be excited about. The latest minor release delivers a number of new dashboarding features, including one-click data links and actions, along with other notable updates related to security, alerting, and more.

If your system keeps crashing and you have no clue why, Ubuntu’s crash logs might have the answers. Whether you’re running a production server or just trying to keep your personal setup stable, these logs tell you exactly what went wrong. Instead of sifting through endless system logs, Ubuntu gives you focused crash reports—kind of like a security camera that only records when something breaks. Let’s break down where to find these logs and how to make sense of them.

If your RabbitMQ queues keep growing and you have no idea why, or if messages aren’t getting picked up like they should, logs can save you a lot of guesswork. They’re basically a detailed record of what’s happening behind the scenes. This guide breaks down where to find RabbitMQ logs, how to set them up, and what to look for when things start acting up. Consider it your go-to cheat sheet for keeping RabbitMQ running smoothly.

Let's talk about keeping those microservices in check. If you're running a distributed system (and who isn't these days?), you know the drill – more services mean more potential failure points. We've got the lowdown on the best microservices monitoring tools that'll have your back in 2025.

Organizations looking for monitoring and observability solutions often compare ELK (Elasticsearch, Logstash, and Kibana) and Dynatrace. While both tools serve the purpose of log management and monitoring, their approaches, features, and use cases differ significantly. This article provides an in-depth ELK Stack vs Dynatrace comparison, helping users understand which tool best suits their needs.

With multiple factors affecting the performance of online businesses, offering glitch-free transactions has become a necessity. A key component of delivering great user experience is effective digital experience monitoring(DEM), which involves closely tracking performance across different devices, browsers, and locations.

Azure Service Bus is a critical messaging service for building scalable cloud applications, but performance bottlenecks can lead to delayed message processing, throttling, or even dropped messages. It is essential to identify and resolve these issues to maintain smooth application workflows and prevent downtime. This blog explores common Azure Service Bus performance problems, provides step-by-step debugging strategies, and highlights how proactive monitoring can prevent recurring issues.

In this post, we summarize the major changes in the recently officially released Apache Kafka 4.0.0 version. We will look at the most notable features compared to the previous versions and explain what these changes mean in real production environments and what improvements they can bring to your streaming infrastructure.