Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Tackling geographic discrepancies in user experience for mid-market businesses with real user monitoring

Middle market businesses operate in a unique space—they need to do more with less. Whether you’re running an e-commerce store, a SaaS platform, or a service-based website, customers of mid-market businesses expect fast-loading pages and smooth interactions—no matter where they are. Creating a seamless digital experience is essential for customer retention and revenue growth. But here’s the challenge: Website and application performance aren’t the same everywhere.

Alerting with InfluxDB 3 Core and Enterprise

Monitoring is only as good as the alerts that surface critical issues before they spiral out of control. With InfluxDB 3 Core and Enterprise, you can extend alerting capabilities beyond built-in solutions by leveraging custom Python processing plugins. Whether you need real-time notifications when thresholds are exceeded or advanced anomaly detection tailored to your infrastructure, developing custom alerting logic ensures you get the right alerts at the right time.

Getting Started with Grafana Cloud IRM | Grafana Labs

In this video, Joey Orlando, Engineering Manager at Grafana, walks you through Grafana Cloud Incident Response Management (IRM)—a new powerful solution that unifies Grafana OnCall and Grafana Incidents into one seamless experience. You'll learn how to: Set up on-call schedules and escalation chains Configure integrations for your monitoring systems Respond to alerts efficiently with automated workflows Migrate from PagerDuty or Splunk On-Call to Grafana IRM.

How Do We Market Our SaaS? Here's What Worked And What Didn't

Oh Dear is the underdog in the website monitoring software space. We’re a small player in a market dominated by big, well-funded competitors. And yet, we’ve built a solid user base and created a profitable SaaS business. But how did we do it? And more importantly, what worked, and what didn’t? This is our honest story about marketing Oh Dear, our lessons learned, and the strategies that helped us grow.

Incident response and on-call management in one app: Introducing Grafana Cloud IRM

At Grafana Labs, we’re always searching for ways to develop products that give our users the best tooling to help in their day-to-day understanding of their systems. We built OnCall and Incident in Grafana Cloud, our fully managed observability platform, to make it easier to respond to and fix incidents — all on top of the Grafana dashboards you know and love.

Grafana OnCall OSS in maintenance mode: your questions answered

At Grafana Labs, we believe in treating everyone with respect, and a core aspect of respect is clear and transparent communication. When we decided to move Grafana OnCall (OSS) into maintenance mode, we knew that along with the public announcement, there would be a lot of questions.