The landscape of network management is undeniably growing in complexity, driven by several factors like: Businesses encountering challenges in managing their networks often turn to managed service providers (MSPs) to alleviate these burdens. MSPs face the pressure of managing these challenges within tight time frames. Additionally, they are tasked with ensuring equal attention to all the networks under their management. Failing to do so could result in a network slipping through the cracks.

In today’s digitally driven world, businesses of all sizes rely heavily on technology to streamline operations, enhance productivity, and drive growth. However, managing complex IT infrastructure and staying ahead of rapidly evolving technologies can be a daunting task for organizations, especially those with limited resources and expertise.

Sacramento, CA law firm Mastagni Holstedt has alleged that its MSP LanTech LLC failed to protect it from a ransomware attack that took down its systems. According to ChannelE2E, Mastagni Holstedt is also suing LanTech’s backup vendor Acronis, which has denied any responsibility for the ransomware attack. We’ll be watching to see how it all shakes out. In the meantime, let’s look at what happened and what we can take away from it. Hint: multi-factor authentication matters. A lot.

In a recent development that has sent ripples across the IT landscape, Microsoft has identified a critical issue plaguing Windows Server Domain Controllers (DCs). This issue, originating from a memory leak within the Local Security Authority Subsystem Service (LSASS), has emerged as a significant concern for organizations relying on both on-premises and cloud-based Active Directory domain controllers to process Kerberos authentication requests.

In the ever-evolving landscape of the digital era, the backbone of our interconnected world is woven together by an intricate web of networks. Behind the scenes, ensuring the seamless operation of these networks are the unsung heroes known as network technicians. These skilled professionals wield their network toolkits to maintain, troubleshoot, and optimize the complex systems that keep our data flowing and communications thriving.

If you are an MSP, AIOps can be a game changer for your business. By leveraging AI-driven automation, analytics, and insights across your managed IT services portfolio, you can drive operational excellence, improve service quality, and deliver greater value to your clients. But there are many AIOps and observability tools in the market. Here are 13 reasons why many MSPs select Virtana as their AIOps and observability partner of choice.

Deploying software used to mean traveling to the physical location of each machine and running the executable file. However, with today’s distributed workplaces and remote and hybrid workers, that’s not a feasible solution. Fortunately, your IT team can use remote management tools to deploy apps and software updates without leaving their desks.