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The latest News and Information on Service Center Operations Manager and related technologies.

Dashboard Stories: Observing Garden Irrigation water usage with SQL

Aug 22, 2023 By Squared Up In Squared Up
This useful garden irrigation dashboard built in SquaredUp displays a series of data on system availability, water usage and weather conditions. Using the SQL plugin, it pulls data from the Arduino device, allowing me to quickly visualize water usage across any timeframe I choose. This means that I can spot irregularities in usage, which could indicate a leak. I chose to use SquaredUp dashboards for this project, as even though I’m only working with simple data, once you surface it there’s a lot you can do with it!
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VMware Horizon Monitoring

Aug 21, 2023 By NiCE IT Mgmt In NiCE IT Mgmt

Regardless of whether you are a system administrator or an end-user, convenient and secure access to essential apps and desktops is essential to perform your tasks efficiently. Due to the new imperative of working remotely, virtual desktop infrastructure (VDI) solutions such as VMware Horizon, Citrix VDI, and many more have significantly boosted over the past few years. In fact, the VDI market is expected to grow from about $14 billion in 2022 to about $50 billion by 2030. Today we want to take a closer look at VMware Horizon, the importance of having proper monitoring, and what options to choose from.

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The Importance of Monitoring XML Broker Services in Citrix StoreFront

Aug 16, 2023 By GripMatix In GripMatix

In the complex and dynamic landscape of modern IT environments, the availability and smooth functioning of Citrix StoreFront are paramount. Citrix StoreFront is responsible for providing users with access to their virtual apps and desktops, but what ensures this seamless accessibility? Enter the critical role of XML broker services, and why monitoring them is an absolute necessity.

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Dashboard Stories: High-level Jira ticket summary

Aug 3, 2023 By Squared Up In Squared Up
Luke Gackle, ICT Service Desk Officer at the South Australian Tourism Commission presents this Jira Ticket Summary dashboard built in SquaredUp using the Jira plugin. Built to provide his support team an at-a-glance view of ticket statuses nearing an SLA breach, it now serves as as key overview / reference point for their daily stand-ups. With no good way of displaying these numbers in a native Jira dashboard, Luke used the Jira plugin to effortlessly fill these gaps in a SquaredUp dashboard.
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Dashboard Stories: A unified view of NSW snowboarding conditions

Aug 3, 2023 By Squared Up In Squared Up
Adam Hewins, Senior Operational Support Engineer, presents this cool snowboarding conditions dashboard built in SquaredUp using the WebAPI plugin. As a long-time snowboarder, this dashboard was built so Adam can see at-a-glance the weather and trail conditions in Perisher, NSW. Learn how Adam used the WebAPI plugin to effortlessly surface data for snowfall, snowdepth, temperature and even Perisher live camera imagery in one centralized dashboard.
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Dashboard Fridays: Public Releases

Jul 28, 2023 By Squared Up In Squared Up
Build using the Jira and Pendo plugins, this SquaredUp dashboard provides a sense of how popular our latest Dashboard Server release is with customers, and whether any bugs have been raised against it. We can now get a quick overview of any issues in the latest release that are affecting our customers. Plus, through the level of uptake of the new release, we can see if we have achieved the level of quality that we were aiming for.
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Jira Product Discovery Explained

Jul 25, 2023 By Squared Up In Squared Up
Maidenhead Atlassian Community Event (ACE) are joined by Rina Nir of Radbee and Phill Fox of Adaptavist for a closer look at Atlassian's newest product - Jira Product Discovery which claims to make it easier to prioritize ideas and create roadmaps for Product Managers. Rina and Phil put it to the test, show us what it can do, and share tricks and tips to get the most from it.
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