Operations | Monitoring | ITSM | DevOps | Cloud

We help keep the lights on in your IT. As we wrap up 2024, we’d like to send a heartfelt “thank you” for being a part of the NiCE community. This year has been a whirlwind of innovation, collaboration, and achievements, and we’re thrilled to share the highlights with you. Let’s dive in!

There was a lot going on at November’s Gartner Infrastructure, Operations and Cloud Strategies Conference, but the central theme was inevitably the transformational impact of the AI revolution. IOCS is a major event bringing together leading vendors and thousands of practitioners for a mix of vendor-led sessions, expert presentations, keynotes, roundtables and one-to-one consultations.

As an observability architect, I have seen firsthand the power and importance of a robust monitoring solution. For infrastructure monitoring System Center Operations Manager (SCOM) stands tall. It is widely adopted and excels at monitoring the health and performance of infrastructure. However, as the need for advanced observability grows, such as tracking application logs and tracing code paths, SCOM's capabilities can fall short.

We’re excited to announce the official release of the NiCE Oracle Management Pack 5.4. The new release comes with tons of new features to make your life as a Microsoft SCOM admin easier. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.

We’re excited to invite you to our upcoming webinar showcasing the powerful new features of Oracle Management Pack 5.4. Learn how this latest release enhances your Oracle monitoring experience on Microsoft SCOM and Azure Monitor SCOM MI, delivering smarter, more flexible solutions for your environment.