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SCOM

The latest News and Information on Service Center Operations Manager and related technologies.

Dashboard Fridays: Azure VM Health Dashboard

Adam is back for our final Dashboard Fridays video of 2021, and is joined by Azure expert and community hero Cameron Fuller of Catapult Systems! The Azure Management Services team at Catapult required a quick way to visualize the key health pieces for their customers, using a visually intuitive dashboard. In this bitesize video, Cameron will showcase this sample Azure VM Health dashboard focused on free disk space, heartbeat and CPU utilization. Tune in to learn how it was made, the challenges it solves, and how you can easily get your hands on it.

Azure Thames Valley: Azure CosmosDB as a Knowledge Graph (in SquaredUp's Cloud product)

In this session, Richard Jones, SquaredUp CTO, shares how SquaredUp's new Cloud product utilises Azure CosmosDB as a graph database, to provide an explorable and searchable knowledge graph of all your applications, services, and resources spanning all your tools and platforms.

Customer Experience: Working with OpsLogix

Microsoft's System Center Operations Manager (SCOM) is a monitoring platform that comes with many potential benefits; however, it can also be overwhelming to manage and be responsible for. With extensive, up-to-date knowledge and experience with SCOM, we provide products and services at the forefront of monitoring. In addition to the products and services, OpsLogix works with personal support and various sources of digital content to further enhance the application of those.

Citrix Provisioning Services Monitoring

Bottlenecks and performance issues in the PVS servers might cause long boot times and the inaccessibility of desktops and applications. Monitoring of PVS servers and their performance is therefore essential. The keys to proactively identifying PVS problems are in-depth visibility of key performance indicators of the server operating system (MEM, IOPS), the infrastructure (PVS services, PVS streaming errors), and the underlying component layers (PVS sites, vDisks, target devices, etc.).

Top 5 SCOM issues and how to solve them

Many organizations aspire to a world where everything is in the cloud. But, in reality most IT enterprises still rely on traditional on-prem monitoring technologies. As a market-leading monitoring tool, SCOM is ideally placed for the job; monitoring both on-prem workloads or workloads that link up to the cloud. So, as SCOM is central to most companies’ monitoring, it is essential you understand how to be successful with SCOM!

Dashboard Fridays: Sample Zendesk Support Dashboard

Our Support Team wanted a real-time overview of all the cases currently in play so they could monitor multiple channels in one place. This dashboard gives the team a real-time view of their tickets by type, status, topic, and more! Join Adam Kinniburgh and our Customer Support Manager Mike Halfacree as they showcase this sample Zendesk dashboard - how it's made, who it's for, the challenges it solves and how you can easily replicate it!

How Monitoring as a Service helps you achieve resource-efficient success!

Microsoft's System Center Operations Manager, SCOM, is a resource-intense tool to work with. Not the least when it comes to competence and time. The SCOM platform can come across as rather heavy to work with and often requires some expertise to take advantage of its benefits fully. According to our experience, SCOM also lacks some attraction for the new generation of employees, even though they are prone to move towards a career in IT.

New release MetrixInsight for CVAD - v1.4.21000.x

GripMatix is Citrix partner and market leader providing SCOM Management Packs for monitoring Citrix Virtual Apps and Desktops, Citrix License Server, Citrix Provisioning Services, Citrix StoreFront and Application Delivery Controller, formerly known as Citrix NetScaler. Our solutions have been tested and verified within the Citrix Ready program. Besides quality updates, we continuously work on developing new features to improve your Business Continuity and Performance even further.

A successful Monitoring as a Service Case: Drilling & Mining Industry

Migrating or restructuring a SCOM environment can seem like an overwhelming, even impossible, task. For one of our customers in the mining industry, however, it went more than well, and the improvements have been exceptional. Applying our Monitoring as a Service, they could benefit from the aggregated experiences of programmers, system administrators, and DevOps engineers that our service builds on to make the migration as smooth and trouble-free as possible.